The Rutland Hotel

Lovely bedroom nice bath. On arrival Friday no magners cider. It arrived Saturday morning not put in fridge until later afternoon. Sunday afternoon no Boddingtons no magners no Stella and no delivery tomorrow what a hotel. It's hit and miss at the bar getting the girl chatting with the guys in reception. Entertainment same singer every night great if you like Johnny cash. Food not the best. 67 bedrooms one lift holds 3 people.

Stayed here for 2 nights and had a really good time. All the staff we came into contact with were happy and helpful. The room was a good size, nice and bright. The bathroom was clean and modern. The bed was comfortable and as it was so hot we were provided with a fan. The breakfast was really good, a large selection of cold and hot food. I would recommend this hotel if staying in Douglas.

Exceptional cleanliness throughout. Mattresses are very very firm. Beautiful sea front large room - quaint original window frames. Good breakfast selection, friendly and pleasant staff. Definitely need a fresh coat of same colour paint outside. IOM known for stunning ‘Victorian’ sea front ***** of properties.

We only ate here having called in the restaurant on spec and it was tremendous value for money with great friendly service. A very limited menu for TT week of pub type grub but the two that we selected, cod and chips and gammon, were substantial, well cooked and served quickly. The dining room was spotlessly clean and staff were friendly. At £15 per meal excellent value. I think we'll be back there later in the week.

Very friendly hotel the staff were excellent. Food was good plenty of choice at both breakfast & evening meal. We had a front room overlooking the sea on the 1st floor but we were woken at 4.30 am on three mornings with people coming & going along the corridors with fire doors banging which was wasn’t ideal so we were very tired having broken sleep. The shower wasn’t ideal having to climb into bath so no good for older guests. The front access steps are too steep & difficult when you have a big heavy case.

To start with the positive. Room 404 was lovley to look at with a great sea view. There was plenty of space and the staff were friendly. So far so good. However unless you have a PHD in physics you will find using the lock for the room and switching on the shower infuriating. We had to ask staff how to use both but thankfully they wete prompt both times. The other downsides to the hotel are the claustrophobic lift which I avoided after using once and the breakfast which was included in the price was pretty poor. The hotel has so much potential but some of the basics need to be improved.

Let’s start with the positive…. The location of this hotel on the promenade (if you are lucky to have a sea view room - I didn’t!) The bad….. check in was ok - apart from forgetting to give me the key of my room Room was bad, especially the smell of damp - probably why there are so many strong hair fresheners in the corridor. I did report the smell to the reception and got told that they couldn’t change my room as it was full and suggested to send someone to check the smell (what’s the point of that?!?) Left the window open but there is a loud Aircon unit so not the quiet room I asked for! Bed was comfortable though Showers head couldn’t be moved, some rust and a broken unit under the sink (the water wouldn’t go through!!!!) Breakfast was ok, food offer adequate but nothing special Check out was awkward, just all sorted, no thanks for staying, how was your stay?!? They probably knew what the answer would be! Apparently this hotel had a massive renovation, well I would argue that it needs more I avoided the lift, only one person can fit in it and it doesn’t feel too safe imo

Location excellent room was strange booked a twin room what we got was a double bed with a pull out bed settee which was very uncomfortable and took all the space up no wear to sit down the paperwork left in the room said it was an executive double the furniture was good quality food was ok except the last day roast lamb which was well under cooked staff were excellent

An excellent hotel to stay in! We travelled on a coach trip - originally going to another hotel on the island but it got changed to The Rutland. What a super place it was. We had a twin room and our friend a double on the third floor - very nice furnishing in both spacious rooms, plenty of drawer storage, white cotton bed linen and fluffy bath towels, comfy beds too. The food was tasty and hot, buffet style but soups and hot desserts were brought to the table for guests. Staff were friendly and polite too which makes such a difference to one's experience. We had entertainment a couple of nights in the bar/lounge. We would certainly recommend this hotel.