The Sefton

Stayed in a room overlooking the atrium gardens. This is a unique and beautiful space with a fish pond which my son was mesmerised by. These rooms also have an internal balcony overlooking the atrium which is a lovely feature. The bathroom was shiny new and immaculate. Some parts of the hotel are dated and a bit tired. It’s nice to have a swimming pool but it is very small so if there’s more than about 7 people in it they can’t let you in. Good choice at breakfast buffet of different fruits, pasties and usual cereals and hot items. Service at the desk and breakfast is friendly and welcoming. Guys at the bar didn’t smile, maybe just trying to be cool.

Very outdated hotel. Bedroom was poor extractor fan from restaurant going from 10.00 until 10.00 so we had the noise from that every day. A very outdated hotel that needs refurbishment. No air conditioning, we had to open the windows, which meant we had the noise from the restaurants extractor fan. Everything was old. Sauna had a padlock on it. Worse hotel we have stayed at. It is advised as a luxury hotel.so very disappointed.

Fantastic stay, room atrium room - felt like in the middle of a forest with a waterfall - very relaxing - staff could not do enough, real good breakfast. Thoroughly enjoyed our stay and will definitely be back xxx

The room and hotel is very tired and in need of a great deal of updating and redecoration. The housekeeping didn’t happen on any of the days stayed there despite asking for it at reception. So no clean towels or cups etc. we also had the previous guests beer cans left on our atrium balcony. The bed is extremely uncomfortable and pillows were like rocks. The bath needed resealing as had mould and broken off enamel. No idea why this room is twice the price of our hotels on the island that are much better. Terrible value for money.

Good service and nice location but getting a little tired and in need of refresh

A great stay as normal, I’ve stayed here for many years. Has parking were a lot don’t on the front. Reasonably priced.

Staff were good. Room was perfect. Breakfast excellent. Bar facilities seem to cater for young people with blasting music. We used the Empess hotel to have dinner and drinks in a calm setting. The only thing that lets the Sefton down is the bar and no restaurant for evening meal.

Staff very friendly and helpful. Room clean and hot bath and great views of the sea

The atrium room was spacious, spotless, well supplied with soft towels and toiletries. Good supply of tea, coffee, water and biscuits. Room was warm and bed comfortable. The desk staff and night Watchman , on arrival, were always welcoming and helpful.