Explore Other Travelers Reviews of Dresden Hotels

ibis Dresden Zentrum
4.4/594 Reviews
Altstadt
We stayed in this hotel twice during the last month. The first time we had a little suite on the top floor of the Bastei. This was fine, if a little bare. Checkin and breakfast were fine. The second time we found ourselves in the annex, the Konigstein. Check in at the Bastei was poor with 20 minute queue. The annex had a fast food stall across the front and entry is by room card. The lift was dirty when we arrived and smelled of vaping and did not work properly. The impression is of an unmanned operation. The room was on the 6th floor and was noisy during the evening, from the very busy street below. At breakfast we were instructed to sit at a table already occupied by another guest and the staff member was aggressive with us saying the nicer tables were all for groups. No sign of these by the time we left of course. Also over-zealous table clearing, go to the buffet for more and your cutlery and coffee are gone. So better check in, maybe safes in the better rooms, and some serious staff training about customer service, rather than bullying.

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