Explore Other Travelers Reviews of Dubai Hotels

Atlantis, the Palm
4.6/5481 Reviews
Palm Jumeirah
It was one of the bests in Dubai. I've been in several hotels before. I'm telling you this is the one you can feel relaxed and everything is just right there. The waterpark and Dolphine Bay are close and there are some swimming pools. The aquarium is also in the hotel. I prefered having breakfast in the room and the room service was completely satisfactory. I enjoyed my stay. Highly Recommended👍👍👍
Atlantis, the Royal
4.7/5121 Reviews
Palm Jumeirah
The first half of our trip was at Atlantis, The Palm. Stay at Royal Atlantis for the second half of the trip. It is said that the latter is more high-end and the service should be better, but in fact it is two extremes. First of all, the door greeter was very welcoming and provided positive service. After unloading the luggage and registering, he took us directly to the front desk. The person at the front desk who checked in, whose name was pronounced Marian, was gentle and lovely, patient and meticulous. When the language communication was not smooth, she took the initiative to use her mobile phone to translate. After completing the formalities, she took us to the room, introduced the restaurant along the way, and introduced the relevant facilities in detail when we entered the room. The first problem arises here: She said that children in double bed rooms cannot enjoy hotel privileges, such as free access to water parks and underwater worlds. But there was no such note when Ctrip booked the room. After negotiating with Ctrip, the feedback came back that the hotel reservation department said that if you want to get the rights, you can only pay to upgrade to a twin room, which will affect your travel mood. But the next day we went to the front desk to ask again, and another front desk said that the house in my name was displayed and the children could enjoy hotel rights. I don’t know where the communication problem was, but fortunately the result was good. The second problem is that for the two houses we booked, two of the four key cards could not open the door. Marian took the key card away and applied for it again. It took more than an hour for the waiter to send it back. The third question: The waiter brought the keys, and I told him to please add another quilt to each of the two rooms. He agreed simply, but in fact, the quilt was not delivered until we checked out two days later. This kind of service is indeed not worthy of the hotel's star rating. We strongly urge improvement and provide job training for the waiter. You know, at Atlantis, The Palm, when we asked for a quilt from room service, it was delivered in less than 20 minutes. We also brought pillows and sheets, and the sofa bed was perfectly made before leaving. The fourth question: Before 8 o'clock in the morning, there was a knocking sound outside the room where we lived. When we opened the door, we saw workers repairing the door outside. Don't you consider the guests' rest so early? The fifth problem is that the soundproofing of the bathroom is very poor, and the sound of flushing water seriously affects sleep. Probably because the bathroom is partitioned by glass, unlike Atlantis, The Palm, which is separated by walls and heavy doors. The sixth problem: The Wi-Fi in the room frequently drops out in the bathroom area. It drops off almost every few seconds and then automatically connects again. The experience is extremely poor. The seventh problem is that the hot water in the washbasin is slow and the temperature is extremely unstable. When checking out the eighth question, a female receptionist was okay at first, but her English pronunciation was very non-standard and I couldn't quite understand it. It was a bit difficult to communicate several times. The receptionist showed extreme impatience, but did not actively solve the problem. Instead, he spoke faster and faster, making it even harder to understand. In the end, I used my mobile phone as a translator and asked her to speak into the mobile phone before she managed to speak clearly. The deposit refund time and temporary luggage storage required me to ask more questions before answering. Unlike Atlantis, The Palm, the front desk was very enthusiastic and actively informed the deposit refund time, whether to store luggage, and whether to book a car. In addition, the hotel is free of charge. Too little resting space. The above problems greatly affect the hotel's impression score, especially the attitude of the front desk and the room service. You must know that the front desk is the face of the hotel, representing the specifications and grades of the hotel; the room service directly faces the guests during their stay. It is recommended to train them well, otherwise No matter how magnificent the appearance is, it cannot cover up the failure of software and hardware facilities. Finally, let me talk about the good part about my impression. The breakfast in the hotel is very good. The restaurant is huge, the food is rich, the selection is wide, the breakfast lasts for a long time, and the waiter has an excellent attitude, is proactive, enthusiastic and patient. The shuttle bus between the two Atlantis hotels is great. It runs every fifteen minutes, on time, and ends at 0 o'clock. The Mercedes-Benz Business Class is high-end and classy. The hotel water park is very suitable for parent-child travel. Many of the projects are quite exciting and worth spending time to enjoy. The water parks between the two hotels are connected, and you can raft or walk there. In addition, when we went to the front desk to inquire about breakfast, the male front desk service was great. Not only was he proactive, enthusiastic and polite, but when there were ambiguities in language communication, he also took the initiative to take us to the Chinese front desk to perfectly solve the problem. Compared to the front desk when checking out, it's really hard to describe. The polarization of the front desk status is really not conducive to the future development of the hotel. In overall comparison, Atlantis Palm Island is better. After all, hotels are in the service industry, and good service is the first element. Just having a grand appearance doesn’t really retain your guests.

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More about Atlantis, Dubai

Dubai Travel Guide

Dubai, the dazzling metropolis in the United Arab Emirates, seamlessly combines its rich Bedouin heritage with an ultra-modern and luxurious lifestyle. Known for its iconic skyline dominated by the Burj Khalifa, the tallest building in the world, Dubai attracts millions of visitors eager to experience its grandeur and innovation. Beyond its architectural marvels, Dubai is famed for its world-class shopping at the Dubai Mall, thrilling desert safaris, and vibrant multicultural dining scene, offering flavors from every corner of the globe. Visitors are enchanted by its blend of luxury and tradition, with historic souks, majestic mosques, and the serene Dubai Creek providing a window into its fascinating past.

When it comes to travel tips, Dubai serves as a gateway to the breathtaking Arabian Desert, where travelers can enjoy dune bashing, camel rides, and starlit dinners under the open sky. The city is also renowned for its thriving entertainment and arts scene, from dazzling stage shows and international festivals to contemporary art galleries. Searchers often look for insider tips on experiencing Dubai’s opulence, such as the best rooftop views, exclusive beach clubs, or luxury spa retreats, as well as practical advice for navigating its state-of-the-art public transport and cultural etiquette. Whether seeking adventure, relaxation, or unparalleled luxury, Dubai's allure is undeniable, making it one of the world's most coveted travel destinations.

Getting to and Around Dubai

Getting to and Around Dubai

Ready to dive into Dubai, the shimmering jewel of the United Arab Emirates? Whether you’re flying in, driving, or traveling by bus, getting to Dubai is convenient and straightforward.

If you’re flying, Dubai boasts two major airports: Dubai International Airport (DXB) and the newer Al Maktoum International Airport (DWC). Both airports are well-connected to the city, and your choice will depend on your airline and destination.

Dubai International Airport (DXB) is one of the busiest airports in the world and is located just 5 kilometers (3 miles) from the city center. With its state-of-the-art facilities, DXB is the main hub for Emirates Airlines and handles a wide range of international and domestic flights. To get to downtown Dubai, you can take the Metro Red Line directly from the airport, which is affordable and efficient. Alternatively, taxis and ride-hailing apps like Careem and Uber are readily available, offering a more direct and comfortable journey.

Al Maktoum International Airport (DWC), also known as Dubai World Central, is located about 37 kilometers (23 miles) southwest of downtown Dubai. While it primarily handles cargo and some low-cost carriers, DWC is growing as a passenger hub. From DWC, you can reach the city center via taxi, private car, or shuttle bus. While slightly farther than DXB, DWC offers a less crowded and seamless experience for travelers.

Here are two recommended hotels in Dubai that provide convenient airport transfer services:

Hotel NameLocationDistance from Airport (DXB/DWC)Shuttle Service Info
Premier Inn Dubai AirportOpposite Terminal 3, DXB1 mile from DXBFree shuttle service available; 24-hour café.
Aloft Dubai SouthAviation City, Dubai South2 miles from DWCShuttle service available on request; modern amenities.

Both of these hotels are perfect for travelers looking for comfort and easy access to Dubai’s airports.

Getting Around Dubai

Dubai’s efficient and modern transportation network makes exploring this vibrant city a breeze.

Metro: Dubai Metro is one of the most popular ways to get around, offering a clean, fast, and affordable experience. The Red and Green Lines connect key areas, including major attractions like the Burj Khalifa, Dubai Mall, and Dubai Marina. Fares start at AED 3, with higher costs for longer journeys. The metro operates from early morning until late at night, and trains are air-conditioned and equipped with Wi-Fi.

Buses: Dubai’s extensive bus network covers almost all parts of the city and is an excellent budget option for exploring. Fares start at AED 2, and all buses are air-conditioned for comfort. To use the bus system, you’ll need a Nol card, which is also valid on the metro and water taxis.

Taxis: Taxis are plentiful in Dubai and are easily recognizable by their cream color. Fares start at AED 12, with higher rates at night or during long distances. For a more seamless experience, ride-hailing apps like Careem and Uber are popular and often offer competitive rates compared to regular taxis.

Water Transport: For a unique experience, try Dubai’s traditional abras (wooden boats) to cross Dubai Creek or enjoy a scenic ride on a water bus or ferry. These are affordable and provide stunning views of the city skyline.

No matter how you choose to travel, Dubai’s well-maintained roads and efficient systems ensure that exploring the city is both convenient and enjoyable.

Numerous Popular Attractions in Dubai:

Numerous Popular Attractions in Dubai:
  • Dubai Marina: The epitome of luxury and home to stunning skyscrapers, Dubai Marina is a vibrant waterfront community where visitors can enjoy leisurely walks along the promenade.
  • Burj Khalifa: No visit to Dubai is complete without experiencing the breathtaking views from the top of the iconic Burj Khalifa, the tallest building in the world.
  • The Dubai Mall: Shopaholics will be in paradise at The Dubai Mall, one of the largest shopping malls in the world. From high-end fashion to unique souvenirs, this mall has it all.
  • Palm Jumeirah: Indulge in luxury at Palm Jumeirah, an artificial archipelago that resembles a palm tree. This exclusive island is home to luxurious resorts, pristine beaches, and a variety of water sports and activities.

Transportation in Dubai:

Transportation in Dubai:
  • Dubai International Airport: The city is served by Dubai International Airport, one of the busiest airports in the world. It offers excellent connectivity to various destinations.
  • Dubai Metro: The Dubai Metro is a convenient and efficient way to travel within the city. It connects major attractions and areas of interest, making it easy to explore Dubai.
  • Taxis: Taxis are readily available in Dubai and offer a comfortable and reliable mode of transportation. Make sure to choose authorized taxis and insist on using the meter.
  • Trams: Dubai's tram system is another convenient option for getting around. It connects popular areas such as Dubai Marina and Jumeirah Beach Residence.

Better to Know Before Visiting Dubai

Better to Know Before Visiting Dubai
  • Language: Arabic is the official language, but English is widely spoken in Dubai.
  • Currency: The currency of Dubai is the UAE dirham. Credit cards are widely accepted, but it's also a good idea to carry some cash.
  • Dress Code: While Dubai is known for its modern outlook, it is important to respect local customs and dress modestly, especially when visiting religious sites.
  • Ramadan: If you plan to visit during the holy month of Ramadan, be aware that there will be restrictions on eating, drinking, and entertainment during daylight hours.
  • Weather: Dubai experiences extremely high temperatures, especially during the summer months. Stay hydrated and wear appropriate clothing to beat the heat.
  • Alcohol Consumption: Alcohol is served only in licensed hotels and clubs. Drinking in public or being drunk in public is strictly prohibited and can lead to arrest.
  • Public Displays of Affection: Kissing, hugging, or any form of PDA is considered offensive and can lead to fines or imprisonment.

What to Eat in Dubai

Here are several must-try food in Dubai:

What to Eat in Dubai
  • Shawarma: A popular Middle Eastern dish made of marinated and slow-roasted meat (usually chicken or lamb) wrapped in a pita bread with vegetables and sauce.
  • Hummus: A creamy dip made from mashed chickpeas, tahini, olive oil, lemon juice, and garlic, often served with pita bread or as a side dish.
  • Falafel: Deep-fried balls or patties made from ground chickpeas, fava beans, or both, served in a pita bread with salad and tahini sauce.
  • Al Harees: A traditional Emirati dish made of wheat and meat (usually chicken or lamb), slow-cooked and served with ghee (clarified butter).
  • Machboos: A spiced rice dish similar to biryani, made with meat (chicken, lamb, or fish), vegetables, and a blend of spices.
  • Stuffed Camel: A luxurious dish often served at special occasions, consisting of a whole roasted camel stuffed with a mixture of rice, nuts, and spices.

Best Time to Visit Dubai

Best Time to Visit Dubai

The best time to visit Dubai is between November and April when the weather is coolest. The peak tourist season is from November to March when the Dubai Shopping Festival and the Dubai Jazz Festival occur. The weather during these months is pleasant and suitable for all kinds of outdoor activities. However, it's also the most crowded time, so hotel rates and airfares tend to be higher.

f you want to avoid the crowds and get better deals on accommodation, the period from April to October might be a good choice, but keep in mind that temperatures can get extremely high in the summer, often reaching over 40 degrees Celsius.

Average Temperature

• January to March: 22.89°C during the day, 17.67°C at night

• April to June: 32.81°C during the day, 26.42°C at night

• July to September: 36.97°C during the day, 31.1°C at night

• October to December: 27.65°C during the day, 21.75°C at night

Average seasonal Rainfall

• Spring: 23.13 cm

• Summer: 2.77 cm

• Autumn: 0.0 cm

• Winter: 5.37 cm

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