Sheikh Zayed Rd - Downtown, Dubai, Dubai Emirate, 9725, United Arab EmiratesView Hotel Details
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Sofitel Dubai Downtown Guest Reviews
4.6/5
Great
144 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(144)
Positive reviews(140)
Reviews with photos/video(39)
Awesome stay(44)
Awesome rooms(38)
Friendly owner(31)
Delicious breakfast(22)
Easy to get around(22)
Close to metro(17)
Large rooms(16)
Convenient for shopping(14)
Negative reviews(4)
Mary
LUXURY ROOM, 1 King Bed, Burj Khalifa View
Checked in Jul 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Jul 30, 2024
It was my first time in this hotel. The room was clean. Breakfast was rich and delicious. The staff was very friendly. The location was very convenient, right next to the subway station. Will definitely stay in this hotel again. Highly recommended.
Joohee
LUXURY ROOM, Club access, 1 King Bed, Burj Khalifa View
Checked in Jun 2024
Family
9 Reviews
5.0/5
Outstanding
Posted on Jun 28, 2024
My decision to stay at Sofitel Hotel in Dubai was the best. It was located in a nice location and all the staff were kind. Above all, I will never forget the tremendous hospitality that the staffs showed my child dressed in Superman clothes.
Guest User
LUXURY ROOM, 2 Single Beds
Checked in Jul 2024
Couples
27 Reviews
5.0/5
Outstanding
Posted on Aug 6, 2024
Very good location, 10-15 minutes walk to dubai
Kola123
LUXURY ROOM, 1 King Bed
Checked in Feb 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Mar 3, 2024
It was our 4th time staying in this hotel since it was near to Dubai Mall.
The room was quite clean and of decent size.
The choice of food for breakfast and lunch was amazing.
Special mention to Sharjeel, Chef Amr and Mustafa who were very helpful and welcoming.
6/9
Guest User
LUXURY ROOM, 1 King Bed
Checked in Jul 2024
Business travelers
1 Reviews
1.0/5
Posted on Jul 14, 2024
I did not stay and ask for cancel and you guys not allow. I am your customer for so long time and you not even refund me
ๆธธ็งๆ
LUXURY ROOM, 1 King Bed
Checked in Apr 2024
Family
9 Reviews
5.0/5
Outstanding
Posted on Jun 26, 2024
We stayed in two Sofitels in Dubai. Both of them are quite nice. Clean, large room, good services, nicely decorated. Have good impression of Sofitel brand because of the stay in Dubai.
Memory Hall
LUXURY ROOM, 1 King Bed
Checked in Aug 2023
Solo travelers
116 Reviews
5.0/5
Outstanding
Posted on Oct 26, 2023
A gorgeous hotel, as usual with Accor Sofitel has the handpicked everybody and everything from Accor, I was warmly welcomed, generously upgraded by an effortlessly beautiful East Slavic receptionist, immaculately cleaned rooms so those are exceptional handpicked room service, Expensive French Luxury amenities that cost more the hotel booking in retail stores, so obviously Accor got the French connection
The French ACCOR gigantic-brand aquirer always makes sure Sofitel is better than the UnFrench brands they acquired
Exploit this cut-throat egoiste French bias by picking Sofitel over any other UnFrench brand that French Accor owns, don't fight them...join them
Rusudan
LUXURY ROOM, 1 King Bed, Coastline View
Checked in Jan 2024
Family
4 Reviews
4.5/5
Great
Posted on Jan 30, 2024
Everything is nice ,especially loved the breakfast, so amazing and various,very fresh ! Location is great, close to burj khalifa, totally satisfied of everything. Recommended highly.
Katie
LUXURY ROOM, 2 Single Beds
Checked in May 2023
Family
15 Reviews
5.0/5
Outstanding
Posted on May 16, 2023
Great location, close to metro and can walk to dubai mall via a bridge (around 10 min walking). Nice, comfortable and clean room. Shower and bath facilities are great. Everything is perfect. Highly recommended
Guest User
LUXURY ROOM, 1 King Bed
Checked in Oct 2023
Family
29 Reviews
5.0/5
Outstanding
Posted on Nov 15, 2023
Beautiful place to visit and we had an amazing moments with families and will visit again soonest ๐
SoloTraveling
LUXURY ROOM, 1 King Bed, Burj Khalifa View
Checked in Apr 2023
Solo travelers
6 Reviews
3.5/5
Posted on Apr 8, 2023
My stay was for one night. The check in process was smooth. I arrived before check in time and the hotel held my bags while I went out. The room was spacious and had a great view of the city. However I was not pleased with the level of cleanliness of the room. The toilet had some stains on the side and the container holding the bathroom items ( showercap, cotton swabs, etc) appeared to not have been cleaned for a while. When I opened the container, there was black residue on the packaging. The kettle was a bit molded on the inside.
Jack1974
LUXURY ROOM, 1 King Bed
Checked in Mar 2023
Couples
138 Reviews
5.0/5
Outstanding
Posted on Apr 11, 2023
The location is excellent and is right by the Burj Khalifa station.ย On the same day, you can immediately find easy access to Dubai Mall, Burj Khalifa, Museum of the Future, Skyview Observatory without going thru any cab ride.
maya
LUXURY ROOM, Club access, 1 King Bed, Burj Khalifa View
Checked in Jun 2024
Solo travelers
16 Reviews
4.0/5
Very Good
Posted on Jul 10, 2024
canโt see burj khalifah properly
Aldo Shimabukuro nakahodo
LUXURY ROOM, 1 King Bed
Checked in Aug 2023
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Aug 11, 2023
Best place in downtown, excellent location, staff super friendly and take care a lot of the guest.
Guest User
LUXURY ROOM, 1 King Bed
Checked in Jul 2023
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Jul 31, 2023
Very convenient location 10 minutes walk to Dubai walk
The hotel is well maintained and hotel staffs are very attentive and helpful