1 Sheikh Zayed Rd - Trade Centre - Trade Centre 1, Trade Centre, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
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The H Dubai Guest Reviews
4.4/5
Very Good
82 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(82)
Positive reviews(27)
Reviews with photos/video(3)
MAAROUF
Deluxe Room
Checked in May 2024
Solo travelers
22 Reviews
5.0/5
Outstanding
Posted on May 19, 2024
Amazing hotel , nice staff, breakfast is very good with variety of choices, it’s one of my favorite hotels.
Response from Property: Dear Mr MaaroufThank you for your kind words. We are thrilled to hear that you enjoyed your stay at The H Dubai and found our staff, breakfast, and variety of choices to your satisfaction.It’s wonderful to know that we are one of your favorite hotels. We look forward to welcoming you back for another amazing stay.Warm regards,Adnan ZafarQuality & Guest Experience ManagerThe H Dubai
Joe agahari
One Bedroom Suite
Checked in May 2024
Family
5 Reviews
3.0/5
Posted on May 11, 2024
Hotel is a bit old , and there is outdated furniture and others, I complained there is a lots of small flies/ bugs in the room. Room smell not fresh.
Response from Property: Dear JoeThank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. We regret that the room felt outdated and that you experienced problems with flies and an unpleasant smell.Please know that your comments are important to us, and we are taking steps to address these concerns promptly to improve our facilities and services.We appreciate your feedback and hope you will give us another opportunity to provide you with a better experience in the future.Warm regards,Adnan ZafarQuality & Guest Experience ManagerThe H Dubai
PARAYIL PYLOTH
Premium Room
Checked in Mar 2024
Business travelers
10 Reviews
4.2/5
Very Good
Posted on Mar 10, 2024
Very well maintained Hotel...excellent location for business travelers especially for World Trade Centre exhibitions.
Response from Property: Dear ParayilThank you for your positive feedback. We are pleased to hear that you found our hotel very well maintained and excellently located for business travelers, especially for World Trade Centre exhibitions.We look forward to welcoming you back to The H Dubai for another excellent stay.Warm regards,Adnan ZafarQuality & Guest Experience ManagerThe H Dubai
AMGAD ISHAK
Deluxe Room
Checked in Jun 2024
Travel with friends
2 Reviews
3.7/5
Posted on Jun 5, 2024
Location is perfect near from everywhere
Clean and all staff helpful
Response from Property: Dear Amgad IshakThank you for your kind feedback. We are delighted to hear that you found our location perfect and convenient, and that you appreciated the cleanliness and helpfulness of our staff.We look forward to welcoming you back to The H Dubai for another enjoyable stay.Warm regards,Adnan ZafarQuality & Guest Experience ManagerThe H Dubai
SinghA
Premium Room
Checked in May 2024
Family
25 Reviews
4.7/5
Amazing
Posted on Jun 2, 2024
Rooms were great and they upgraded is even .
Response from Property: Dear SinghAThank you for your kind feedback. We are thrilled to hear that you enjoyed our great room and amenities.We look forward to welcoming you back to The H Dubai for another wonderful stay. Warm regards,Adnan ZafarQuality & Guest Experience ManagerThe H Dubai
Guest User
Deluxe King Room Non smoking
Checked in Aug 2023
Family
28 Reviews
5.0/5
Outstanding
Posted on Aug 4, 2023
Very nice 👌 and fantastic hotel, and receptionist is polite and friendly 😀
Response from Property: Dear Valued Guest,Thank you for your wonderful feedback. We are delighted to hear that you found The H Dubai to be very nice and fantastic. It’s great to know that our receptionist was polite and friendly.We look forward to welcoming you back for another enjoyable stay.Warm regards,Adnan ZafarQuality & Guest Experience ManagerThe H Dubai
Eng.Wael
Deluxe Room
Checked in Jul 2024
Business travelers
32 Reviews
4.0/5
Very Good
Posted on Aug 5, 2024
It was great time
Anonymous User
Premium Room
Checked in Mar 2023
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Apr 22, 2023
Everything is great, booked this hotel for the exhibition nearby, walking distance to exhibition hall.
Response from Property: Dear Valued Guest,Thank you for your kind feedback. We are delighted to hear that everything was great during your stay and that you found our hotel convenient for the nearby exhibition. The walking distance to the exhibition hall is indeed one of our prime advantages.We look forward to welcoming you back to The H Dubai for another pleasant stay.Warm regards,Adnan ZafarQuality & Guest Experience ManagerThe H Dubai
Hu
Deluxe Room
Checked in May 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on May 11, 2024
Everything is going
Response from Property: Dear HuThank you for your positive feedback. We are delighted to hear that everything is going great during your stay.We look forward to continuing to provide you with an excellent experience at The H Dubai.Warm regards,Adnan ZafarQuality & Guest Experience Manager
Abdullahs84
Deluxe Room
Checked in Jun 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Jun 23, 2024
thank you
Response from Property: Dear Abdullahs84Thank you for your perfect rating and kind words. We are thrilled to know that you had a great experience at The H Dubai.We look forward to welcoming you back for another wonderful stay.Warm regards,Adnan ZafarQuality & Guest Experience ManagerThe H Dubai
Guest User
Deluxe Room
Checked in May 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on May 20, 2024
Excellent
Response from Property: Dear GuestThank you for your wonderful feedback. We are delighted to hear that you had an excellent stay with us.We look forward to welcoming you back to The H Dubai for another fantastic experience.Warm regards,Adnan ZafarQuality & Guest Experience ManagerThe H Dubai
Guest User
Deluxe Room
Checked in Jun 2022
Couples
2 Reviews
4.0/5
Very Good
Posted on Jun 13, 2022
The room was amazing. Front desk service not so much.. Huge room with a comfy bed, amazing views and the best bathroom I've ever seen. Would come back in a heartbeat.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We are delighted to hear that you found the room amazing, with a comfy bed, stunning views, and the best bathroom you've ever seen.We apologize that the front desk service did not meet your expectations. We appreciate your feedback and will work on improving our service to ensure a seamless experience for all our guests.We are thrilled to know that you would come back in a heartbeat, and we look forward to welcoming you back to The H Dubai for another memorable stay.Warm regards,Adnan ZafarQuality & Guest Experience ManagerThe H Dubai
Guest User
Premium King Room
Checked in Sep 2023
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Sep 29, 2023
Very good hotel
Response from Property: Dear Valued GuestThank you for your kind words. We are delighted to hear that you found The H Dubai to be a very good hotel.We look forward to welcoming you back for another enjoyable stay.Warm regards,Adnan ZafarQuality & Guest Experience ManagerThe H Dubai
Laotian121
Deluxe Room
Checked in Jul 2024
Travel with friends
20 Reviews
5.0/5
Outstanding
Posted on Jul 30, 2024
Arrived in the early morning, the lovely supervisor upgraded the room type to a 200 square meter sky suite. The service, room, breakfast, everything was very good. The hotel is only one light rail stop away from the Museum of the Future, and not far from the Golden Frame and Jumeirah Mosque. The surrounding transportation is quite convenient.
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Anonymous User
Deluxe Room
Checked in Jul 2024
Solo travelers
12 Reviews
3.7/5
Posted on Jul 19, 2024
The hotel front desk service is average. I don't know much about the free upgrade for three nights. It took an hour to check in. The room order was not reserved in advance. The front desk staff is not very skilled, as if they are training newbies. The bed sheets in the room are not changed every day, but they will be tidied for you every day. I didn't find any regularity in whether they were changed or not.
Overall, it's not bad. The concierge has good eyesight and good service attitude