Reviews of Citymax Hotel Business Bay

Response from Property: Dear Guest,Thank you very much for taking the time to share your feedback with us.I’m delighted to hear that you found our Filipina receptionist friendly and that you enjoyed the food—especially the feta cheese! We’re also glad the ambiance made a positive impression on you.At the same time, I’m truly sorry to learn about your experience with our male receptionist. This is not the level of hospitality we strive to deliver. Please be assured that your comments have been shared with the team, and we will address this internally to ensure all our guests feel warmly welcomed and respected.We truly appreciate your feedback, as it helps us improve. We hope to have the pleasure of welcoming you back again soon for an even better experience.Warm Regards,Satish Nambiar – Head of Operations

Response from Property: Dear Guest,Thank you for choosing to stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We truly appreciate your positive feedback about our hotel. It will be a great pleasure to host you once again and continue to meet your expectations.We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Satish Nambiar – Head of Operations

Response from Property: Dear Guest,Thank you for choosing to stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We are delighted to know that you had a pleasant stay with us.Thank you for recommending our hotel to other travelers. I’m sure our entire hotel team enjoyed catering to your needs as much as you enjoyed your stay. Your kind appreciation for the team members has been duly communicated.We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Satish Nambiar – Head of Operations

Response from Property: Dear Guest,Thank you very much for taking the time to share your experience with us.We’re delighted to hear that you found our service excellent and appreciated our convenient location. Having a supermarket and bars just across the street is indeed a great advantage, and we’re glad it added comfort and ease to your stay.At the same time, we appreciate your constructive feedback regarding our facilities. We fully understand the importance of staying up‑to‑date, and your comments will certainly help us as we continue enhancing our offerings to provide an even better guest experience.Thank you once again for choosing to stay with us. We look forward to welcoming you back and ensuring your next visit is even more enjoyable.Warm Regards,Satish Nambiar – Head of Operations

Response from Property: Dear Guest,Thank you for taking the time to share your experience at Citymax Business Bay. We are delighted to hear that you found our hotel to be clean and affordable, and that you enjoyed your stay overall.We appreciate your feedback regarding the shower door height. Your suggestion is valuable to us, and we will certainly take it into consideration as we strive to improve our facilities and enhance our guests' experiences.Thank you once again for your kind words and constructive feedback. We look forward to welcoming you back on your next visit!Warm Regards,Satish Nambiar – Head of Operations

Response from Property: Dear Guest,Thank you for your feedback on your stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We are delighted to know that you had a wonderful and comfortable stay with us.Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Satish Nambiar – Head of Operations

Response from Property: Dear Guest,Thank you for choosing to stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We are extremely delighted to know that you had a wonderful experience staying with us and happy to hear that everything exceeds your expectations.We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Satish Nambiar – Head of Operations

Response from Property: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced, particularly with the cleanliness of your room and the soundproofing issues.We strive to maintain high standards for our accommodations, and it is disappointing to hear that we fell short during your visit. Your comments are invaluable to us, and we will address these concerns with our housekeeping and maintenance teams to ensure improvements are made.We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Satish Nambiar – Head of Operations

Response from Property: Dear Guest,Thank you for sharing your feedback with us.We’re delighted to hear that your check‑in experience was fast and smooth, and that you found your room very clean — our team will be happy to know their efforts made a positive impression.At the same time, I sincerely apologize for the inconvenience caused regarding the valet parking fee. It’s important for us to ensure all charges are clearly communicated to our guests, and I’m sorry this was not highlighted to you earlier. We will address this with our team to ensure better clarity moving forward.Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for an even more seamless stay.Warm Regards,Satish Nambiar – Head of Operations

Response from Property: Dear Guest,Thank you for sharing your experience with us.We’re glad to hear that you found the area around the hotel convenient — location is one of our strengths, and it’s wonderful to know it added comfort to your stay.At the same time, I sincerely apologize for the crowded breakfast experience during peak season. High occupancy can occasionally lead to busier mornings, but we fully understand how this can affect the comfort of our guests. Please rest assured that we are reviewing our breakfast flow and seating arrangements to ensure a smoother and more enjoyable experience for all guests, even during peak periods.Your feedback is extremely valuable, and we appreciate you taking the time to highlight both the positives and the areas where we can improve. We look forward to welcoming you back and providing a more seamless experience on your next visit.Warm Regards,Satish Nambiar – Head of Operations

Response from Property: Dear Guest,Thank you for choosing to stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We truly appreciate your positive feedback about our hotel. It will be a great pleasure to host you once again and continue to meet your expectations.Your kind appreciation for the team members has been well communicated.We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Tanveer Khan - Front Office Manager

Response from Property: Dear Guest,Thank you for your feedback on your stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We are delighted to know that you had a wonderful and comfortable stay with us.Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Your kind appreciation for the team members has been well communicated.We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Tanveer Khan - Front Office Manager

Response from Property: Dear Guest,Thank you for sharing your feedback with us.We’re glad you appreciated the location and enjoyed the shisha bar. However, we’re truly sorry to hear about your concerns regarding the reception staff and room condition. Your comments have been noted and will be addressed with the respective teams to ensure improvements are made.Regarding your privacy concerns, please allow us to clarify: as per local regulations, all visitors must register at the front desk with valid ID before accessing guest rooms. Our security team operates 24/7 to ensure the safety and comfort of all our guests, and any monitoring is strictly in line with legal and safety standards.We appreciate your feedback and hope to have the opportunity to serve you better in the future.Warm Regards,Tanveer Khan – Front Office Manager