DoubleTree by Hilton Dubai - Business Bay

Reviews of DoubleTree by Hilton Dubai - Business Bay

DoubleTree by Hilton Dubai - Business Bay

Bay Square 5, Business Bay, Dubai, Emirate of Dubai, United Arab EmiratesSee Hotel Details
DoubleTree by Hilton Dubai - Business Bay
DoubleTree by Hilton Dubai - Business BayDoubleTree by Hilton Dubai - Business BayDoubleTree by Hilton Dubai - Business Bay
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Guest Reviews

9.0/10
Great
66 Reviews
Verified reviews
Location9.0
Amenities8.9
Service8.9
Cleanliness9.0
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All reviews(66)
Positive reviews(60)
Reviews with photos/video(18)
Awesome stay(21)
Friendly staff(21)
Awesome rooms(16)
Delicious breakfast(14)
Convenient location(11)
Perfect for business trips(10)
Awesome amenities(8)
Near shopping area(6)
Negative reviews(6)
jacjct
Superior King Room with Burj Khalifa View Non smoking
Stay Date Apr 2025
Couples
7 Reviews
9.0/10
Great
Posted on May 5, 2025
The location is great, many shops and restaurants nearby. A plus point is there’s a florist shop at the lobby! Also thanks for the free upgrade, truly enjoy my stay here! Recommended!
Response from Property: Dear Valued Guest,Thank you for taking the time to share your kind words and for choosing to stay at DoubleTree by Hilton Dubai – Business Bay.We are truly grateful for your support and delighted to know that you had a pleasant and memorable experience with us. Providing warm hospitality, personalized service, and a welcoming atmosphere is always our goal, and your feedback reassures us that we’re delivering on that promise.We look forward to welcoming you back soon and continuing to be your home away from home in Dubai.Warm regards,Abdellah FattahAssistant Front Office ManagerDoubleTree by Hilton Dubai – Business Bay
محمد التميمي
King Guest Room
Stay Date May 2025
Travel with friends
1 Reviews
2.0/10
Posted on Jun 12, 2025
Very small Room and the service is very bad the location is bad nothing worth in that hotel This is the worst hotel I have been in Dubai
Response from Property: Dear Mr. Al-Tamimi,Warm greetings from DoubleTree by Hilton Dubai – Business Bay.Thank you for taking the time to share your feedback on Trip.com. We sincerely regret to hear that your recent stay did not meet your expectations, and we are truly sorry for the inconvenience you experienced.In order for us to properly investigate what went wrong and to understand how we failed to deliver the quality of service we strive for, may we kindly request for more details regarding your stay? If you could please share your room number, confirmation number, and the dates of your stay, it would greatly assist us in reviewing the situation thoroughly and taking appropriate corrective measures.We genuinely value guest feedback and take all concerns seriously, as it helps us improve and ensure a better experience for all our guests.Looking forward to hearing from you soon.Warm regards,Grace RomFront Office ManagerDoubleTree by Hilton Dubai – Business Bay
Waqar
King Guest Room
Stay Date Apr 2025
Family
1 Reviews
10/10
Outstanding
Posted on Jun 1, 2025
The hotel was set in central Dubai so it was close to many modern Dubai attractions.The service was very nice and gave us a cookie when we came in the hotel and when we wanted to go out or in the hotel they would bring our car. I would like to particularly mention Sara. She was very nice,she always gave us our coffee and milk on time.It is not the type of resort hotel ,which is good,so you can explore Dubai not get stuck at the hotel. The Valet team was also very cooperative and helped us in finding our mobile once we lost it in the car.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your kind words and for choosing to stay at DoubleTree by Hilton Dubai – Business Bay.We are truly grateful for your support and delighted to know that you had a pleasant and memorable experience with us. Providing warm hospitality, personalized service, and a welcoming atmosphere is always our goal, and your feedback reassures us that we’re delivering on that promise.We look forward to welcoming you back soon and continuing to be your home away from home in Dubai.Warm regards,Abdellah FattahAssistant Front Office ManagerDoubleTree by Hilton Dubai – Business Bay
sheikh110
King Guest Room
Stay Date Apr 2025
Family
2 Reviews
10/10
Outstanding
Posted on May 19, 2025
I really like the service; whenever we ask for something, even at night, the response is very quick. Very neat and tidy hotel. I prefer this hotel to others if visiting Dubai. Thanks
Response from Property: Dear Valued Guest,Thank you for taking the time to share your kind words and for choosing to stay at DoubleTree by Hilton Dubai – Business Bay.We are truly grateful for your support and delighted to know that you had a pleasant and memorable experience with us. Providing warm hospitality, personalized service, and a welcoming atmosphere is always our goal, and your feedback reassures us that we’re delivering on that promise.We look forward to welcoming you back soon and continuing to be your home away from home in Dubai.Warm regards,Abdellah FattahAssistant Front Office ManagerDoubleTree by Hilton Dubai – Business Bay
Guest User
Superior King Room Non smoking
Stay Date Mar 2025
Business travelers
6 Reviews
9.0/10
Great
Posted on May 26, 2025
Good rooms but very long check in process even though it was after 10PM and two people serving at the front desk. It felt like it is system related which isn’t very efficient
Response from Property: Dear Valued Guest,Thank you for taking the time to share your kind words and for choosing to stay at DoubleTree by Hilton Dubai – Business Bay.We are truly grateful for your support and delighted to know that you had a pleasant and memorable experience with us. Providing warm hospitality, personalized service, and a welcoming atmosphere is always our goal, and your feedback reassures us that we’re delivering on that promise.We look forward to welcoming you back soon and continuing to be your home away from home in Dubai.Warm regards,Abdellah FattahAssistant Front Office ManagerDoubleTree by Hilton Dubai – Business Bay
Guest User
King Guest Room
Stay Date May 2025
Family
1 Reviews
10/10
Outstanding
Posted on Jun 12, 2025
We had a wonderful time here and staff we're amazing! Highly recommended.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your kind words and for choosing to stay at DoubleTree by Hilton Dubai – Business Bay.We are truly grateful for your support and delighted to know that you had a pleasant and memorable experience with us. Providing warm hospitality, personalized service, and a welcoming atmosphere is always our goal, and your feedback reassures us that we’re delivering on that promise.We look forward to welcoming you back soon and continuing to be your home away from home in Dubai.Warm regards,Abdellah FattahAssistant Front Office ManagerDoubleTree by Hilton Dubai – Business Bay
Guest User
King Guest Room
Stay Date Aug 2024
Other
1 Reviews
7.0/10
Posted on Sep 29, 2024
My booking included bathtub, but provided me without. But this issue was resolved after my complaint.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your kind words and for choosing to stay at DoubleTree by Hilton Dubai – Business Bay.We are truly grateful for your support and delighted to know that you had a pleasant and memorable experience with us. Providing warm hospitality, personalized service, and a welcoming atmosphere is always our goal, and your feedback reassures us that we’re delivering on that promise.We look forward to welcoming you back soon and continuing to be your home away from home in Dubai.Warm regards,Abdellah FattahAssistant Front Office ManagerDoubleTree by Hilton Dubai – Business Bay
Anonymous User
King Guest Room
Stay Date Jul 2024
Couples
1 Reviews
4.5/10
Posted on Aug 25, 2024
bad service and inconvenient location. have to grab taxi everywhere. booked same type of room as friends but al end up in totally different room
Response from Property: Dear Valued Guest,Warm greetings from DoubleTree by Hilton Dubai – Business Bay.Thank you for sharing your recent experience with us. We are truly sorry to hear that your stay did not meet your expectations, and we sincerely regret the disappointment caused.Please accept our sincerest apologies for the condition of the room and amenities, as well as the inconvenience related to your driver’s parking situation. We fully understand how these issues could have affected your overall impression of the hotel. Your feedback regarding the room condition and towels has been shared with our Housekeeping and Engineering teams for immediate review and corrective action.Regarding the parking concern, we deeply regret the inconvenience caused. The hotel driveway operates under specific traffic and safety regulations to ensure guest flow and access are maintained. However, your feedback is a valuable reminder to review how we manage these situations with more flexibility and guest consideration.We genuinely appreciate you taking the time to provide this detailed feedback, as it helps us identify areas for improvement. It is truly unfortunate that your experience did not reflect the high standards we aim to deliver, and we hope you may reconsider staying with us again in the future so we can have the opportunity to offer you a more positive and comfortable visit.Warm regards,Grace RomFront Office ManagerDoubleTree by Hilton Dubai – Business Bay
OlaBoo
Superior King Room Non smoking
Stay Date Aug 2023
Family
4 Reviews
8.5/10
Very Good
Posted on Sep 24, 2023
Typical and decent hotel with all expected amenities. Breakfast buffet is large, food at the pool tasty. All staff is super friendly and helpful. Family rooms are large and comfortable. Location is not great, as it’s next to a motorway and there is no place to go in the neighbourhood so it’s a taxi ride everywhere. Good to experience Dubai on budget.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your kind words and for choosing to stay at DoubleTree by Hilton Dubai – Business Bay.We are truly grateful for your support and delighted to know that you had a pleasant and memorable experience with us. Providing warm hospitality, personalized service, and a welcoming atmosphere is always our goal, and your feedback reassures us that we’re delivering on that promise.We look forward to welcoming you back soon and continuing to be your home away from home in Dubai.Warm regards,Abdellah FattahAssistant Front Office ManagerDoubleTree by Hilton Dubai – Business Bay
Xiqiao
Superior King Room Non smoking
Stay Date Sep 2024
Business travelers
1 Reviews
10/10
Outstanding
Posted on Oct 22, 2024
Nice business trip choice.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your kind words and for choosing to stay at DoubleTree by Hilton Dubai – Business Bay.We are truly grateful for your support and delighted to know that you had a pleasant and memorable experience with us. Providing warm hospitality, personalized service, and a welcoming atmosphere is always our goal, and your feedback reassures us that we’re delivering on that promise.We look forward to welcoming you back soon and continuing to be your home away from home in Dubai.Warm regards,Abdellah FattahAssistant Front Office ManagerDoubleTree by Hilton Dubai – Business Bay
FrancisLim
King Guest Room
Stay Date May 2024
Business travelers
15 Reviews
8.5/10
Very Good
Posted on Jul 11, 2024
HAppy Customer will recommed friends
Response from Property: Dear Valued Guest,Thank you for taking the time to share your kind words and for choosing to stay at DoubleTree by Hilton Dubai – Business Bay.We are truly grateful for your support and delighted to know that you had a pleasant and memorable experience with us. Providing warm hospitality, personalized service, and a welcoming atmosphere is always our goal, and your feedback reassures us that we’re delivering on that promise.We look forward to welcoming you back soon and continuing to be your home away from home in Dubai.Warm regards,Abdellah FattahAssistant Front Office ManagerDoubleTree by Hilton Dubai – Business Bay
Renee
King Guest Room
Stay Date Mar 2025
Business travelers
1 Reviews
10/10
Outstanding
Posted on May 2, 2025
nice hotel
Response from Property: Dear Valued Guest,Thank you for taking the time to share your kind words and for choosing to stay at DoubleTree by Hilton Dubai – Business Bay.We are truly grateful for your support and delighted to know that you had a pleasant and memorable experience with us. Providing warm hospitality, personalized service, and a welcoming atmosphere is always our goal, and your feedback reassures us that we’re delivering on that promise.We look forward to welcoming you back soon and continuing to be your home away from home in Dubai.Warm regards,Abdellah FattahAssistant Front Office ManagerDoubleTree by Hilton Dubai – Business Bay
Dato sim teck seng
Superior Twin Room Non smoking
Stay Date Nov 2023
Business travelers
27 Reviews
8.0/10
Very Good
Posted on Jan 1, 2024
good location,good service but the food must improve
Response from Property: Dear Valued Guest,Thank you for taking the time to share your kind words and for choosing to stay at DoubleTree by Hilton Dubai – Business Bay.We are truly grateful for your support and delighted to know that you had a pleasant and memorable experience with us. Providing warm hospitality, personalized service, and a welcoming atmosphere is always our goal, and your feedback reassures us that we’re delivering on that promise.We look forward to welcoming you back soon and continuing to be your home away from home in Dubai.Warm regards,Abdellah FattahAssistant Front Office ManagerDoubleTree by Hilton Dubai – Business Bay
Guest User
Twin Room Non smoking
Stay Date Dec 2024
Travel with friends
1 Reviews
10/10
Outstanding
Posted on Jan 6, 2025
Good service
Response from Property: Dear Valued Guest,Thank you for taking the time to share your kind words and for choosing to stay at DoubleTree by Hilton Dubai – Business Bay.We are truly grateful for your support and delighted to know that you had a pleasant and memorable experience with us. Providing warm hospitality, personalized service, and a welcoming atmosphere is always our goal, and your feedback reassures us that we’re delivering on that promise.We look forward to welcoming you back soon and continuing to be your home away from home in Dubai.Warm regards,Abdellah FattahAssistant Front Office ManagerDoubleTree by Hilton Dubai – Business Bay
A Corral
Deluxe King Room
Stay Date Jul 2024
Business travelers
11 Reviews
10/10
Outstanding
Posted on Nov 22, 2024
Near the airport
Response from Property: Dear Valued Guest,Thank you for taking the time to share your kind words and for choosing to stay at DoubleTree by Hilton Dubai – Business Bay.We are truly grateful for your support and delighted to know that you had a pleasant and memorable experience with us. Providing warm hospitality, personalized service, and a welcoming atmosphere is always our goal, and your feedback reassures us that we’re delivering on that promise.We look forward to welcoming you back soon and continuing to be your home away from home in Dubai.Warm regards,Abdellah FattahAssistant Front Office ManagerDoubleTree by Hilton Dubai – Business Bay