Crayon shin-Chan
March 20, 2023
The hotel experience is super bad! We two girls booked a three-day trip to Mount Qingcheng. On the first day of check-in, at around nine o'clock in the morning, my friend and I got up and were changing clothes, but a man swiped the key card and came in? ! ! ! Afterwards, we responded to the front desk of the hotel, and the hotel said it was their mistake, and the staff opened the wrong door! ! But we obviously locked the doors, so we can go in and out directly! Based on this, we doubt whether the hotel staff has been professionally trained! ! Under normal circumstances, it is so difficult to knock on the door first to confirm whether there are guests staying? ! Secondly, knowing that there are passengers staying in the hotel room, shouldn't it be kept quiet? The employees of the hotel kept laughing and talking to each other in front of our room from about eight o'clock, talking loudly and making a lot of noise. The hotel's explanation for this is "opening the wrong room door", and the house number can also be read wrong... Is this also because the "professionalism" of the work is not enough? .
I also have doubts about the hotel's security system. If this happened in the middle of the night, what should I do? I am really afraid when I think about it. The person in charge of the hotel said, "We can use stools or other tools to touch the door." It can be seen that the hotel cannot provide trust, safety and comfort to passengers at all.
Furthermore, we ate at the hotel on the first day, but the taste might not be to our liking. So the next day, we had dinner while we were out and about. When the hotel knew that we only consumed tea made around the stove at night, since it replied with "rolling eyes". I really met for the first time! The implication is that I believe everyone can feel it.
However, the hotel also has individual service staff who are very enthusiastic and caring! Especially Ashin, not only helped us with our luggage, but also always cared about the needs of the guests during the meal. Good attitude, patient and responsible! When things happen, they will give us an explanation immediately, propose a solution, and express that they will respond to the hotel's upper management and make corrections.
Based on the above, we will never stay in this hotel again! ! Hotel prices belong to the high-end! But the price is totally out of line with what they have to offer! So everyone can judge whether to check in by themselves. This price can be changed to a hotel with a more comfortable security system and environment.
When going out, safety is the most important thing! ! !
Original TextTranslation provided by Google