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Xinyue Hot Spring Holiday Hotel Guest Reviews
4.7/5
Outstanding
1354 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1354)
Positive reviews(1313)
Reviews with photos/video(491)
Relaxing hot springs(252)
Delicious breakfast(188)
Friendly front desk staff(120)
Offers pick-up/drop-offs(58)
Perfect for kids(32)
Close to amusement park(21)
Has facilities for children(11)
Negative reviews(41)
Guest User
Yang Yun Elegant Double Bed Room
Checked in Aug 2024
Family
2 Reviews
4.2/5
Very Good
Posted on Sep 4, 2024
We enjoyed this location very much. Near to university, so when school is on there are loads of food option nearby. Close but not within walking distance of attractions. Comfortable to find online cabs and an excellent restaurant across the street. The hot springs is very welcoming and the breakfast is yummy.
Guest User
Guestroom - Double Occupancy
Checked in Dec 2023
Business travelers
1 Reviews
4.7/5
Amazing
Posted on Dec 8, 2023
Stayed 4 night at this hotel on Qing Cheng mountains. 5/5
Concierge was extremely helpful with tendering luggages which was very much needed as some rooms are located on second floor ( no elevator). An assistant was assigned to the room and she (Vicky) could be reached almost 24/7 through texting. I had a small accident in the room first night of my stay and she quickly helped with arranging a different room that was more suited to my needs. She also provided me with first aid etc plus always answer my questions promptly <3
Note: breakfast was until 11:30am
Has one laundry + dryer machine for hotel guest( free of charge) detergent included
Daily replenish water (3 bottles), fruit plate, tea, coffee sachet in the room
Hotel rooms, restaurants, hot spring are not in the same structure, requires a short walk outdoor which is very common among hotels on qing cheng mount.
Highly recommend eating at the hotel restaurant. Has all the local favorite dishes plus good oil was used. Reasonably priced.
They offer free shuttle to train station
Hanfu experience was a room with about 50 pieces of hanfu to choose from. For female about 20 -30 pieces, for male about 5 pieces, for kids about 5 pieces.
Response from Property: Dear foreign guests, thank you for visiting our store. Your presence graces the hotel.Thank you very much for your recognition and support of our service. Don't forget Xin yue waiting for you to go home, please come home often!—Guo, the housekeeper
Guest User
Guestroom - Double Occupancy
Checked in Jul 2023
Couples
2 Reviews
5.0/5
Outstanding
Posted on Aug 3, 2023
We had an outstanding time in this Hotel, very friendly team and great service. The hotel is really close to QingCheng Mountain and the Panda Park. Very Family friendly set up. The hot springs are a nice feature for the hole family.
Response from Property: Dear foreign guests, thank you for visiting our store. Your presence graces the hotel.Thank you very much for your recognition and support of our service. Don't forget Xin yue waiting for you to go home, please come home often!—Guo, the housekeeper
Anonymous User
Ning Yang Annex Double Bed Room
Checked in Oct 2023
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on Oct 27, 2023
Staffs are nice and helpful. Great service. They offer free shuttle to nearby Panda Park attraction. Breakfast was great with variety of food. The room is comfy and designed nicely but the insulation needs improvement. Please make some non-smoking room because it would make my stay better.
Response from Property: Dear foreign guests, thank you for visiting our store. Your presence graces the hotel.Thank you very much for your recognition and support of our service. Don't forget Xin yue waiting for you to go home, please come home often!—Guo, the housekeeper
Sena Voncujovi
Yang Yun Elegant Double Bed Room
Checked in Sep 2023
Other
2 Reviews
5.0/5
Outstanding
Posted on Sep 21, 2023
Beautiful hotel with great, friendly staff. We stayed for three nights and thoroughly enjoyed the room, hot spring, and food. The breakfast was very delicious. We had to go to the hospital due to a short illness during our stay and the staff drove us in the middle of the night to a nearby hospital just five minutes away. So thankful
Response from Property: Dear foreign guests, thank you for visiting our store. Your presence graces the hotel.Thank you very much for your recognition and support of our service. Don't forget Xin yue waiting for you to go home, please come home often!—Guo, the housekeeper
William
Villa
Checked in Apr 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Apr 11, 2024
Thank you for the warm hospitality
McNeil
Guestroom - Double Occupancy
Checked in Oct 2021
Couples
8 Reviews
4.2/5
Very Good
Posted on Mar 27, 2022
Lovely hotsprings, close to a food street
Response from Property: Thanks for your positive comments, wishing for next meeting. -----Luke
Guest User
Guestroom - Double Occupancy
Checked in Sep 2024
Family
14 Reviews
5.0/5
Outstanding
Posted on Sep 9, 2024
The hotel has a good location, the room is clean and spacious, the ecological environment is very good, the hot springs are quiet and few people, the children soaked in the evening and in the morning ~ ~ The breakfast is rich and tastes good
Original TextTranslated by Google
6/9
Beijixiongluxifa
Yang Yun Elegant Double Bed Room
Checked in Sep 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Sep 6, 2024
The room is nice, the environment is good, the service is very professional, and the food in the hotel restaurant is also good.
The hot spring is not big, but the environment is good and the water temperature is comfortable. It is more suitable for family travel or company team building.
The breakfast is not bad, with both Chinese and Western food. There are not many styles, but it is quite complete.
The free pick-up is very reliable, and it can also be sent to Qingcheng Mountain for free, which is really good
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly, time is soft, thank you for your support, we will continue the good quality and more perfect service as always, thank you for your support and love, look forward to your visit again, wish you a happy every day
Guest User
Ning Yang Annex Twin Room
Checked in Aug 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Sep 2, 2024
The hotel is located at the foot of Mount Qingcheng. As soon as you arrive at the hotel, you will receive a variety of thoughtful services. After checking in, the hotel room is very distinctive, spacious, clean and comfortable, and the children like it very much. The hotel's hot springs have three pools, which are suitable for soaking and daydreaming. The breakfast is also very rich and tastes good. It is highly recommended.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! Beautiful time, my heart meets you unexpectedly, thank you for this fate, we will cherish it and look forward to seeing you next time! Wish you well!
Guest User
Yang Yun Elegant Double Bed Room
Checked in Aug 2024
Travel with friends
24 Reviews
5.0/5
Outstanding
Posted on Aug 24, 2024
It was a great stay. The front desk was warm and thoughtful. They arranged it according to our preferences and upgraded the room. It was really good. I like it. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, and warmth is memory. No matter how the world changes, the warmth in memory will never change. I hope that my heart will always be the warmth in your memory! Welcome to come back often! I wish you: well!
Mitangxiaojiejie
Yang Yun Elegant Twin Room
Checked in Aug 2024
Travel with friends
20 Reviews
3.5/5
Posted on Aug 25, 2024
The room is of moderate size, the TV is too small and not very pretty, the toilet and shower area do not look very clean, the details are not good, there are many varieties in the morning but the taste is slightly worse, the first meal will be taken away by others and you have to wait again, it is a bit chaotic, it is too close to the next room and it will be noisy.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us and providing valuable comments and suggestions for our work! We have made improvements in time. We failed to leave you with a perfect memory this time. We hope to make up for it next time (give us a chance!) We are working hard and look forward to your witness! Wish you all the best!
Lvjijoy888
Yang Yun Elegant Twin Room
Checked in Aug 2024
Family
5 Reviews
4.5/5
Great
Posted on Aug 23, 2024
The environment is very good and the breakfast is also very rich. The housekeeper is very considerate and there are gifts for free. I didn't have time to experience the Hanfu costumes. I will choose this place again next time if I have the chance!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We met you by chance, and you chose us by chance. There are too many choices in life, and every choice you make is a fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. Looking forward to meeting you again!
Guest User
Ning Yang Annex Double Bed Room
Checked in Aug 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Aug 20, 2024
The room is big and clean. The hot spring is a little cold. It would be better if it could be warmer. The service is good. When we get off the bus at the station, the driver will come to help us with our luggage. It feels very good. The security team's Master Gao is also very enthusiastic, and the ladies at the front desk are also very gentle~
Original TextTranslated by Google
Guest User
Ning Yang Annex Twin Room
Checked in Jul 2024
Couples
7 Reviews
5.0/5
Outstanding
Posted on Jul 21, 2024
As soon as I entered the hotel, I felt like I was on vacation. The whole decoration is the current hot word, forest style. The guest rooms are also decorated in wood tones. After checking in at the front desk, the waiter took the initiative to send us to the guest room. The security concierge at the door was also very polite and gave various instructions to introduce the hotel. I thought it was just a hot spring hotel, but it turned out that the hotel also has two children's playgrounds and a cute pet park. It's so happy to bring children here. I have to say that the hotel is very thoughtful. Even the breakfast room has prepared an exclusive area for children to draw and read. The overall experience is very good. The hotel is also very conveniently located, and there is a dedicated parking lot.