First Group The Palace All-Suite
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1 room, 2 adults, 0 children
All Properties in Durban
First Group The Palace All-Suite
Health Protected
211 Marine Parade, Durban, KwaZulu-Natal, 4001, South Africa
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With a stay at First Group The Palace All-Suite, you'll be centrally located in Durban, within a 5-minute drive of uShaka Marine World and Durban Beach. This upscale hotel is 7.3 mi (11.8 km) from Umhlanga Rocks Beach and 0.1 mi (0.1 km) from Dairy Beach.Show More
We Price Match
4/5Cleanliness: 4.0
All 14 Reviews
Amenities
Golf CourseOutdoor Swimming PoolDivingSnorkelingHikingSaunaSpaMassage RoomPrivate ParkingAirport Pick-up Service
All Amenities
Surroundings
Airport: King Shaka International Airport
(34.5 km)
Train: Ilfracombe
(47.6 km)
Landmarks: Durban Beach Front
(550m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
20
One-Bedroom Apartment
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
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Junior Suite
1 Queen bed
Has window
Free Wi-Fi
In-room Wi-Fi
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14
Penthouse, 3 Bedrooms, Balcony, Sea View
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Sea View
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13
Studio
1 Double bed
Has window
Free Wi-Fi
In-room Wi-Fi
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7
Standard Double Room with Sea View
1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
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23
Two-Bedroom Apartment
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Check Availability
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Guest Reviews(14)
4/5
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. US$1.20). Trip Coins can be used to save instantly on room rates.
Guest User
February 21, 2024
ABSOLUTELY DISGUSTING EXPERIENCE AT PALACE HOTEL. 1. We found ******e needles in the bathroom cupboards. We put about 6 in a plastic bag and took it down stairs. 2.Requested a refund and to leave the moment we saw it which was an hour or two into our stay. 3.No manager on duty so we were forced to stay till the morning when he advised we would be refunded. So he gave us another room. 4.managers came the next morning heard the story took down my banking details and assured I'd have a refund within 7 days. 5.it is 2 to 3 weeks later still no refund and only to tell me he will not be giving a refund anymore... 6. Rude, unprofessional, dirty unpleasant stay I recommend this place to no one..
Frank
January 21, 2024
The hotel is right on the beach with excellent access to it and a great view.
The beach is very busy and can be noisy, so maybe not the best place if you’re after a quiet get away.
But, if you want a hopping place, it’s that.
VERY helpful people who went out of their way to make sure our stay went well.
Guest User
October 21, 2023
The hotel was fair, the staff were nice very helpfull. The meal's were not very nice because it was the same thing every day, they didn't change the menu at all. Breakfast was not english breakfast as they said it was. The pool was not clean you had to ask them to clean it before you could go in it. The owner of the hotel was always picking on the staff he was not very nice. I would not go there again to far from the shop's and market.
Verified traveler
June 28, 2023
good location just by the beach and room has great view of beach to watch sunrise
Errol
February 5, 2023
We were in Durban for a junior tennis competition. So there were a few of us staying at the hotel.
I had read the reviews about staff friendliness; but I suspected that they might be slightly untrue, given that the reviews were always so good.
Oh my god - the staff are amazing. I have stayed in some of the best hotels in the world - and the friendliness and helpfulness of the staff is just as fantastic.
Yes - sure - there are more presentable parts of the beach further north up the coast - that is probably true - however, this area is just fine. Much more exciting. Much more in touch with the locals. And the hotel could not get closer to the beach. In fact - I think it is the closest hotel to the beach, in the whole of Durban.
And all the rooms have sea views. And because the hotel literally looks onto the promenade - if you love watching people, you will not get bored at looking out of your window for hours on end watching the activity below.
On top of it all - great restaurant and room service in house. Plus some more places to eat just minutes away. And having a full kitchen in the room is also a massive bonus.
We can't wait to go back in a few months time.
Guest User
January 31, 2023
We checked in January with a paraplegic person but to our dismay the hotel has 1 disabled friendly room and the rest of the rooms are not fine for someone in a wheelchair to move around comfortably. This is just disgusting
Gary
February 9, 2022
Although the facilities and the room are great, it is the staff that made our stay. Nothing was ever too much and always eager to assist. Friendly and knowledgeable, have already recommended to my daughter who is visiting Durban in a month’s time.
Edson
February 20, 2022
The staff was very friendly and my apartment was very clean. The staff is very professional
Marina
January 18, 2022
The images online are deceiving. This property is deteriorating. Very very old and outdated. Not worth it considering that one can stay at a better hotel in a different area at about the same price!
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:00–10:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Cribs and Extra Beds
Crib policies vary according to room type. Please refer to the relevant room type policy. For extra bed policies, please contact the hotel.
Breakfast
TypeFull English/Irish
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 66
With a stay at First Group The Palace All-Suite, you'll be centrally located in Durban, within a 5-minute drive of uShaka Marine World and Durban Beach. This upscale hotel is 7.3 mi (11.8 km) from Umhlanga Rocks Beach and 0.1 mi (0.1 km) from Dairy Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a spa tub. This Art Deco hotel also features concierge services, babysitting (surcharge), and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Durban? This hotel has 1163 square feet (108 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 76 air-conditioned rooms featuring DVD players. Rooms have private balconies. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a spa tub. This Art Deco hotel also features concierge services, babysitting (surcharge), and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Durban? This hotel has 1163 square feet (108 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 76 air-conditioned rooms featuring DVD players. Rooms have private balconies. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Services & Amenities
Most popular business facilities
Golf Course
Outdoor Swimming Pool
Diving
Snorkeling
Hiking
Sauna
SpaAdditional charge
Massage Room
Private ParkingAdditional charge
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Bowling Alley
Restaurant
Meeting RoomAdditional charge
Children's Pool
Luggage Storage
Wake-up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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