The Balmoral
0 nights
Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Durban

The Balmoral

Health Protected
125 Marine Parade, Durban, KwaZulu-Natal, 4001, South Africa
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With a stay at The Balmoral Hotel, you'll be centrally located in Durban, steps from Golden Mile and within a 5-minute walk of Durban Funworld. This upscale hotel is 0.7 mi (1 km) from Durban International Convention Centre and 1.3 mi (2.1 km) from uShaka Marine World.Show More
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hotel overview picture
3.8/5Cleanliness: 3.8
All 19 Reviews
Amenities
Golf CourseMassage RoomPrivate ParkingFreeAirport Pick-up ServiceRestaurantMeeting RoomCurrency ExchangeLuggage StorageWake-up Call24-Hour Front Desk
All Amenities
Surroundings
Airport: King Shaka International Airport
(35.2 km)
Train: Ilfracombe
(47.1 km)
Landmarks: Indian Quarter
(360m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Double Standard Double-Sea Facing
4

Double Standard Double-Sea Facing

1 Queen bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Minibar
Sea View
Room Details
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Executive Room, Sea Facing
8

Executive Room, Sea Facing

1 Queen bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Double Superior Double-Sea Facing
3

Double Superior Double-Sea Facing

1 Queen bed
Has window
Non-smoking
Daily Housekeeping
Accessible Toilet
Room Details
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Single Standard Single-Non Sea Facing
1

Single Standard Single-Non Sea Facing

1 Double bed
Has window
Non-smoking
Daily Housekeeping
Accessible Toilet
Room Details
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Double Standard Double-Non Sea Facing
3

Double Standard Double-Non Sea Facing

1 Double bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Minibar
Daily Housekeeping
Room Details
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Double or Twin Room
2

Double or Twin Room

1 Double bed or 2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Twin Standard Twin-Non Sea Facing
1

Twin Standard Twin-Non Sea Facing

2 Single bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Minibar
Daily Housekeeping
Room Details
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Guest Reviews(19)

3.8/5
Verified Reviews
  • Cleanliness3.8
  • Amenities3.8
  • Location3.8
  • Service3.8
Guest User
March 6, 2024
Overall happy with the hospitality at the Balmoral Hotel. Except for the poor service from the reception staff. Thanks to the cleaning staff, I appreciate their efforts in keeping the Hotel at the graded stars. Big ups.
Guest User
March 1, 2024
I am unclear how a hotel with no bar or pool and limited menu can achieve 4*status. The hotel remains tired and in need of overhauling- but it is difficult to see how this will be achieved on such a low nightly rate, with no bar. The staff I cannot fault - nothing was too much trouble, please make use of the hotel driver, he’s really great and I will also call out the hotel security who would walk us across the road at night to ensure our safety. It is such a shame about the crime levels - but with careful planning and just practicing safe travel - a couple of days in Durban can be really good. But this hotel is in need of an upgrade if it has pretensions of 4* status. It represents great value for the price but 4 star it isn’t.
Guest User
February 26, 2024
Centrally located hotel with great restaurant wanting of in-room service finesses - For instance, daily room water refill and towel change are best-practice basics for hotels worth the name everywhere and Balmoral needs to look into and pay attention to that. Otherwise, except for room service, VIP suites are basic - Elsewhere in the world including Durban Umhlanga, they’d have their own kitchen, microwave and kitchenettes for a home/executive feel. In this state, VIP rooms at Balmoral are overpriced
Guest User
January 30, 2024
No mini fridgein room. needed something to drink and restaurant was close. No bottel water.Breakfast staff not friendly. Sunnyside eggs, the white was running.Bed was comfortable. Reception was friendly and helpful.
Guest User
January 20, 2024
The hotel is clean, well ventilated and air conditioned. It is needed considering the humid weather at the coastland. The food is of a 7 star hotel the staff is friendly and the place is secured with security around and visible. The facilities are of good quality. Am definetely going back there. Durban = Balmoral Hotel.
Guest User
January 17, 2024
We were welcomed by friendly staff who kept our bags safe as we needed to explore the city prior to checking in. The breakfast was amazing. The rooms are clean however we kept on sneezing due to the carpeted floors.
Guest User
December 13, 2023
Good meals, friendly staff and clean rooms. Only bad things are the noise, crime and hawkers that overwhelm you when you visit. As a tip try not to get rooms near the stairs as people can be quiet noisy. No alcohol is also a minus, but looking at the area it is quite understandable.
Guest User
November 29, 2023
Upon arrival, I inquire about room service and its operating hours. I receive an affirmative response. Once in the room, I search for the "room service" phone number without success. I scan the QR code and check the hotel directory, without finding the "precious" piece of information. I get dressed (as I was about to take a shower), go to the reception, and ask how on earth I could contact room service. The solution is simple, they say, you just had to dial *739 (or was it *749 ?). Just a pity that the info was not available to customers ! Before dialling the magic number, I ask where I could find the menu, meaning what can be ordered from "ROOM service". The receptionist looks at me somehow puzzled by such a strange question and says that in the room next door there's a buffet available. No further comments are necessary! Otherwise, the hotel is substandard from all perspectives: old and poorly maintained, not particularly clean at first glance, and a rather limited breakfast selection. The breakfast restaurant (terrace) has tables without cutlery and napkins (you have to ask for them, isn't it like that in all 4 stars hotels around the world? The only strong point is that it's a few meters from the beach, but going to the beach is not recommended for safety reasons.
Guest User
November 21, 2023
The place was great and the staff was friendly and assisted us in the best possible way. We requested and early check in and the rooms were available on time and the communication with the booking team was on point.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish, Halal
StyleBuffet
AgeFee
Adult
ZAR 185 (approx. US$9.62) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.8/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1907
  • Renovated: 2012
  • Number of Rooms: 95
With a stay at The Balmoral Hotel, you'll be centrally located in Durban, steps from Golden Mile and within a 5-minute walk of Durban Funworld. This upscale hotel is 0.7 mi (1 km) from Durban International Convention Centre and 1.3 mi (2.1 km) from uShaka Marine World.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), a television in a common area, and discounted use of a nearby fitness facility. If you're ready for some gaming fun, you can hop on the casino shuttle (surcharge).

Satisfy your appetite for lunch or dinner at restaurant, a restaurant which specializes in Halal dishes, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators and minibars. 42-inch plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Balmoral?

Prices at The Balmoral are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Balmoral?

The closest airport is King Shaka International Airport. It is 35.2 km from the hotel and approximately a 33minutes journey by taxi.

What are the check-in and check-out times at The Balmoral?

The check-in time is after 14:00 and the check-out time is before 11:00.

Does The Balmoral provide airport transfer services?

Yes, The Balmoral provides airport transfer services.

What amenities and services does The Balmoral have?

The Balmoral has the following amenities and services: Golf Course, Massage Room, Parking.

Does The Balmoral have a swimming pool?

No, The Balmoral doesn't have a pool.

Does The Balmoral have fitness amenities?

No, The Balmoral doesn't have fitness amenities.

Does The Balmoral provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Balmoral have non-smoking rooms?

Yes, The Balmoral has non-smoking rooms. Please view the hotel listing for details.

Does The Balmoral provide breakfast?

Yes, The Balmoral provides breakfast.

About This Property

Nearest AirportKing Shaka International Airport
Distance to Airport35.18KM
Nearest Train StationIlfracombe
Distance to Train Station47.1KM
Average Price FromUSD86
Hotel Star Rating4