Best Hotels in East Dundee

We absolutely loved our stay here for our wedding. The staff was incredibly friendly and Summer was wonderful to work with from start to finish - she was so helpful with organizing our hotel bags, programs, and shuttles! The front desk staff was always smiling and ready to help at any moment. The hotel lobby is beautiful and perfect for large groups or even small groups for gathering in the morning or at night. Could not recommend this hotel enough! Thank you, Summer and team!

There were always some kind of issues with our stay. From the moment we checked in our keys didn’t work. I know not to leave my key next to my phone or keys or wallet and I did just that. As soon as I left the hotel every time I came back I needed to get a new key. At one point the general manager almost refused to give me a new key because I didn’t have my other key to the room. I told her I can’t get my key from my boyfriend because he was at work (6:15am) and I needed to get ready for my work. She continued to tell me she can’t give me a new key because I needed both keys- thus meaning i would’ve needed to drive to my boyfriend work to get his key come back give her both keys. Meaning again I would be late to my business and have to not open my store. Along with that we had a fridge that didn’t work. We spend over $150 in groceries. I turned up the temp to get colder in the fridge as well as keeping thing away from the bottom of the freezer so that there was circulation to get into the fridge. I didn’t open the fridge after I put the groceries in and waited a 2/3 days before opening it again. All my food was spoiled and I had to throw it away. To me it’s completely unexplainable to move people into their new home for a month with a broken fridge that they had to have known about as I know the room gets check before we are to move into the room. Lastly: my family and I wanted to use the oven yet it was bolted together meaning it wouldn’t opened. We called for the maintenance guy to come and fix the issue when he came and say his first response was “oh yeah it doesn’t work.” I don’t even know where to wrap my brain around the fact you would put a BROKEN oven in a room !! I’m absolutely confused on why someone would think that acceptable when everything should be working in the room when moved in from the get go. There were towels and bowls in our room from im assuming people who stay there before us. I don’t even know where to begin on how disappointing and gross that is. My stay here was very disappointing as these are things that yes are super easy to be fixed but they should’ve have been fixed way before we even moved in. I waisted my money on this stay. I wasted my money on food that I needed. And I wasted my time going back and forth with the general manger about the keys which again she almost refused to give me. I expect something to be done as this was all in all very upsetting. I do have pictures of all these issues if needed with proof as I have saved them because I showed these to family and friends and told them not to stay here.

I was unimpressed with this overpriced hotel. There was no daily housekeeping ~ the room is only tidied once per four nights. As I was there on business it would have been nice to come back to a tidied room for this price. Breakfast was poor and lacking imagination. If you are planning to use this hotel on vacation don't! It is a business hotel on a business park, miles from the city & stores.

Nice location and very near the place I needed to work. The area is nice and the hotel is easy to get to. The pool area is nice and open to just adults after 11pm. Happy Hour snacks were great and the breakfast very nice.

The King's room was very spacious with a large and comfortable double bed. Typical American buffet breakfast with a variety of varieties, including both sweet and salt food (marmelade, toast, bagel, cabbage, pancake, waffles ...) Excellent location for those who need to go to the Convention Center in Schaumburg for a given fair that is located Just 10 minutes drive from the hotel

Very convenient for business trips.

The Hyatt House in Schaumburg is a great hotel for the business traveler; great location, comfortable rooms and is a great value. The work area in the room was convenient and comfortable. The overall room was extremely comfortable.

Very satisfied, good service, very warm

Not bad business travel hotel, there are a lot of self-service services, parking is also convenient, there are many restaurants and shopping malls next to the supermarket to choose from, very convenient, opposite the supermarket

Stayed here on the last day of a business trip, catching a plane the next day, and returning the car, so I lived here. It is also very convenient to eat nearby, there is a mall not far from driving, and there are many choices. The next morning, because I had to take a long flight back to China, I ate a big breakfast, very good!