Reviews of Hotel Bintang

Not bad. Room a bit old. But thanks no rats . Peak time clean up room a bit late.. AS some staff didnt work OB schedule.. So the supervisor did excellent job to cover them up. Hopefully they gotta rewarded

I booked this hotel for my trip.. but booked at the wrong place. supposed to book at tanjung balai karimun. This is my first time travelling so I don't know the place and booked at the wrong place.. once I knew I booked at the wrong place, I submitted a booking cancellation request the same day with evidence of my ticket.. But no response from the hotel.. more than 4 days I was trying to contact them but no response from them. I called them more than 10 times and msg also, one lady answered my call but she talked to the person next to her.. she didn't talk to me.. I don't understand what kind of management they have.. Then I chat trip.com CS, they also tried to contact them but the hotel management said their policy doesn't have free cancellation.. Really cheating people.. coz while I booked the hotel they mentioned there was a free cancellation.. Even I submitted a cancellation request on the same day but they rejected.. Guys please don't book this hotel. It looks like a scammer.. I really feel irritated because of this hotel. In the end they never refund me anything.. I paid rm310++.. Really this is a ************ hotel.. Don't cheat people's money.. Karma will hit u.. Your hotel won't get any customers.. Close ur ******* hotel soon!!!!.************...

Front desk not transparent, the hotel building attached with karaoke room at top floor and they not informing the karaoke operation time at 10pm till 3am. Room with smoke smelling around, not suitable for couples or family member. Towel also smell bad and this hotel are not recommended

cleanliness is lacking, please pay more attention to cleanliness

Untuk singgah aja sehari okee la