Crowne Plaza Perth

Reviews of Crowne Plaza Perth

Crowne Plaza Perth

54 Terrace Rd, East Perth, Western Australia, 6004, AustraliaSee Hotel Details
Crowne Plaza Perth
Crowne Plaza PerthCrowne Plaza PerthCrowne Plaza Perth
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1 night

Guest Reviews

8.5/10
Very Good
136 Reviews
Verified reviews
Location8.5
Amenities8.4
Service8.5
Cleanliness8.6
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All reviews(136)
Positive reviews(32)
Reviews with photos/video(9)
Friendly host(9)
Awesome stay(8)
Clean and tidy(6)
Loved the view(6)
Great location(5)
Convenient location(5)
Negative reviews(4)
Guest User
Premium King Room Balcony Langley Park View
Stay Date Apr 2025
Family
1 Reviews
8.0/10
Very Good
Posted on May 26, 2025
Pool is not heated and also dark at night, room appears outdated, parking is expensive, however receptionist was friendly
Steven Ang Wen Pei
Premium 2 Double 1 Single Room
Stay Date Feb 2025
Family
6 Reviews
10/10
Outstanding
Posted on Mar 25, 2025
Great place to stay in as it’s conveniently located within the CBD
Guest User
Standard Room
Stay Date May 2025
Couple
1 Reviews
10/10
Outstanding
Posted on Jun 11, 2025
The location was superb close to amenities, walking distance to most destinations. Breakfast was good although it is the same daily. Hotel was clean though a liitle too old,Bed was comfortable. Had a great view. Most importantly the staff were amazing and very helpful. Thr price was affordable and fair.
Guest User
Standard Room
Stay Date May 2025
Family
1 Reviews
10/10
Outstanding
Posted on Jun 4, 2025
We had a very late arrival time due to flights but the reception staff very pleasant and helpfull .
Hau Au
Standard Room
Stay Date Mar 2025
Solo traveler
4 Reviews
6.5/10
Posted on Apr 20, 2025
Service was average, room is quite outdated and in need of a refurbishment.
Guest User
Standard Queen Room Balcony River View
Stay Date Nov 2024
Couple
2 Reviews
5.5/10
Posted on Dec 30, 2024
They kicked us out at 2am in the morning. They went into our room when we were out. And the female Asian manager is a rude condescending beast of a woman who is unreasonable and I wouldn't let my dog stay there let alone stay there again.
Response from Property: Thank you for your feedback. We regret to hear about your dissatisfaction with your stay and would like to address your concerns.Our team is committed to ensuring all our guests have a peaceful and enjoyable experience. Unfortunately, during your stay, our Night Manager had to intervene due to repeated noise complaints from other guests and a violation of our late-night visitor policy. Despite multiple warnings, the disruptive behavior continued, leaving us with no choice but to ask you to leave the property to uphold the comfort and well-being of all our guests.We understand that this situation may have been upsetting, but our policies are in place to ensure a respectful and enjoyable environment for everyone. If you’d like to discuss this matter further, please don’t hesitate to reach out directly.
Guest User
Standard Room
Stay Date Jun 2025
Couple
1 Reviews
5.5/10
Posted on Jul 13, 2025
Its nothing special. Just a place to sleep.
Response from Property: Thank you for taking the time to share your feedback. We're sorry to hear your stay felt unremarkable. While we aim to provide more than just a place to rest, we understand we may have missed the mark during your visit.Your comments have been noted, and we hope to have the chance to offer a more memorable experience next time.Warm regards,Alex CheahFront Office ManagerCrowne Plaza Perth
Wee
Premium Two Double Room
Stay Date Mar 2024
Family
1 Reviews
7.5/10
Posted on Apr 19, 2024
Cons: The TV doesn’t have Netflix or YouTube etc. There’s only one cartoon channel to keep the kids entertained. The bathtub area does not have shower head. Only a low-height tap so u need to walk over to the shower area to rinse the soap off. Pros: room is quiet even though we stay at level one. There r 2 washers and 2 dryers free for guests to use. The beds have wheels so I can easily roll one of the beds to be against the wall, since my toddler tends to fall off the bed when sleeping.
Guest User
Premium 2 Double 1 Single Room
Stay Date May 2024
Family
17 Reviews
10/10
Outstanding
Posted on Jul 18, 2024
friendly and warm front desk staff. clean and a convenient hotel with a beautiful view
Guest User
Standard Queen Room With Balcony
Stay Date Nov 2024
Solo traveler
1 Reviews
10/10
Outstanding
Posted on Dec 28, 2024
Great service and location
John
Premium Two Double Room
Stay Date Dec 2023
Family
1 Reviews
6.5/10
Posted on Jan 6, 2024
Nice Staff hotel clean location ok. Hotel needs a face lift. Pool area very average. Not much parking
Guest User
Premium 2 Double 1 Single Room
Stay Date Nov 2023
Family
8 Reviews
10/10
Outstanding
Posted on Dec 27, 2023
Very clean. Friendly staffs. Easy access to shops. Parking is very limited. Had to park on the streets, luckily its on public holidays xmas days and boxing days.
Wyatt Tang
Premium Queen Room
Stay Date Mar 2023
Solo traveler
5 Reviews
10/10
Outstanding
Posted on May 28, 2023
Spacious bathroom, corner windows with the sea view. Friendly and helpful staff. Nice and quiet neighbourhood.
Guest User
Standard Queen Room Balcony River View
Stay Date May 2025
Couple
7 Reviews
10/10
Outstanding
Posted on Jun 8, 2025
Very good
Hongzhi
Premium Queen Room
Stay Date Feb 2023
Family
21 Reviews
10/10
Outstanding
Posted on Mar 14, 2023
Excellent service. Good location.. Everything is good. However, the lift is abit slow hahaha