Premier Inn St. Neots (Colmworth Park)

Rachel was very welcoming and informative, nothing was too much trouble and made checking in an easy experience, will definitely stay here again

I had a wonderful experience and go there on a regular basis because not only is it a lovely hotel but, the staff are exceptional from the management, reception all the way down to the cleaning staff who are so friendly and helpful. Sarah, Rachel,Di,Jack, Katie,Susan and Katrina are just fantastic and the hotel is a better place with them there. They are always smiling and will try to help you in any way they can. A special mention to Sarah the Manager an absolute diamond of a manager and if I have any issues they are always taken care of and Jack as well always there at reception with a smile on his face, nothing is to much trouble, also a mention to Emma part of the cleaning team, always smiling and ready to help whenever needed and always willing to go out of her way to help. Also the Restaurant staff once again so helpful, the food is fantastic and they make my experience every time just the best and it’s a pleasure to come back. Truely fantastic Hotel with just the best staff ever.

Room was great, bed was so comfortable!, staff were super nice and accommodating especially the receptionist Rachel, would definitely stay again!.

What a fantastic hotel! We stay here often as its ideally placed for a variety of food options including Greggs, as well as a short taxi ride to the train station. But, the main reason we stay here, is the staff. They are all absolutely amazing, especially the reception team of Jack, Rachel, Katie, and the manager Sarah, who always goes above and wayyyyyyyy beyond to make us feel special, appreciated, and valued as customers. Its the little things that count, smiles, politeness and taking the time for a chat, even a brief one, often despite them being rushed off their little feet!

I use premier inn for work as we travel up and down the uk, the location here is good near by the A1, hotel and pub clean good grub and comfy beds with good water pressure in the shower.

Probably the worst hotel experience I've ever had, and I have never made a complaint like this. Ideal, we paid over £100 for a room that was dirty, tired and unkept, and with a bathroom with mould and orange staining. I appreciate that we stayed during a heat wave; however, we were given a fan that worked poorly and was clearly cheap, and we were offered no cold fresh water in our room. The room was also so poorly ventilated, which meant that outside was actually cooler. The only positive aspect of our stay was the chap who greeted us at reception. Otherwise, I would seek a refund.