Anonymous User
August 15, 2025
This is probably the first time I've given a bad review to a hotel. I booked late, so there weren't many hotels to choose from. The email I received didn't give me my room number or how to enter. The noise from the street was so loud that I couldn't hear the customer service representative clearly after ringing the doorbell (neither of us could hear each other). Luckily, another guest saw us and opened the door. After checking in, the pillow moved, and bugs came out. I swept them onto the floor with a towel, and then covered them with the towel to stop them from running away (the carpet was too soft to kill them). Finally, be careful not to shower consecutively. If there are two of you, the hot water will run out quickly for the second person. It's easy to catch a cold in cold weather, so it wasn't a very good experience.
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