Guest User
March 3, 2026
I am extremely disappointed and concerned about my recent stay. Firstly, the bathroom had a continuous leakage issue. Yellow water kept coming back into the toilet even after flushing multiple times. This was highly unhygienic and unacceptable. On one particular day, we left the room at 6:00 AM and returned around 7:00 PM. When we came back, the bathroom clearly appeared to have been used. There was steam/fog as if hot water had been used, and the toilet again had yellow water inside. This raised serious concerns that someone had entered our room and used the washroom. When we reported this to reception, they denied that anyone had entered the room. I requested them to check the CCTV footage to confirm whether someone accessed our room, but there was no proper response or investigation shown at that time. This is not just a hygiene issue – it is a serious security and privacy breach. As guests, we expect safety and privacy during our stay. The fact that someone may have entered our room without our knowledge is extremely alarming. In addition to this, the room was very small compared to what was advertised, and we repeatedly faced issues with the key card not working. Every time we returned to the hotel, we had to go back to reception to reactivate it. Overall, this stay was completely not worth the money, and I am highly disappointed with the service.