Guest User
August 10, 2025
My room, 114, was the first one right past the fire exit door. Every time someone closed the fire exit, it slammed shut with a loud 'bang.' To make matters worse, the room faced the street, with constant noise from trams, cars, and people's voices outside the window. It made me realize Edinburgh isn't as quiet at night as one might expect, especially since it's directly opposite the Edinburgh Playhouse. It truly felt like the noisiest room in the entire building. We were just stopping over for one night, so we tolerated it.
However, I booked and paid for a twin room on Ctrip, but was given a double room instead. They then claimed I had booked a 'standard room' and that they had no twin rooms available. Whether they had twin rooms or not is one thing, but the real issue is why they didn't receive my correct booking information. On the plus side, the room wasn't particularly small.
For luggage storage, guests had to push their own bags into the designated storage room. The breakfast also didn't include any fruit. This truly felt like a 3-star hotel offering nothing more than 3-star service. Abroad, a one-star difference in rating truly means a significant drop in quality, no exaggeration. In China, you might find 4-star hotels that feel like 5-star ones, but that's absolutely not the case overseas.
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