The hotel is nice, and the cleaning staff did a great job. The hotel is attached to the West Edmonton mall and its water park, which I believe is a large reason why people would stay at this place. Being a theme hotel attached to a water park I assumed that it would be mostly families, but the floor I was on was filled with extremely loud parties, which went on until 5:30am, so we didn't get much sleep. Secondly we asked to buy waterpark tickets at the front desk, and they gave us a hard time that we had purchased our room through ******* instead of buying direct. They offer discounts on water park, but not if you buy the room through *******. Which is fine, but if the hotel does not want people purchasing through *******, it should not list with *******. I have been scammed in the past booking direct (or what I thought was direct) and ******* is a safe option. So that was disappointing. I was excited about setting up this experience for my family, the place was nice, but overall it was disappointing.