So i booked this hotel because of the outside pool. We got there on a Wednesday and wanted to go straight to the pool. Well got there ans was greeted with a sign from the health department pool was closed. Are you kidding me. They failed the inspection. I asked the front desk, no one had answeres as to when it will be back open. I was there for 3 days and asked everyday and no answeres. Tthe front staff was clueless and acted like they didnt care. We paid for this amenity and got nothing. I will be complaining to corporate. As i checked out, no one asked how my stay was, or anything to inprove. Im sorry but you need to be more attentive. I got checked in and out by the same girl,sharees i believe her name was,she was nice enough but seemed to really not care to make you feel welcome or help with your stay. And trust me i dont ask for alot, but those things matter. Other than the pool being closed for the whole stay and front desk being a little friendlier, attentive and welcoming. The hotel was clean, quiet, the breakfast was great.