Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities7.7
Service8.3
Cleanliness8.0
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All reviews(72)
Positive reviews(68)
Reviews with photos/video(12)
Awesome stay(19)
Great location(17)
Friendly staff(15)
Clean and tidy(12)
Awesome rooms(12)
Convenient location(8)
Awesome amenities(4)
Negative reviews(4)
Muhammad
Standard Twin Room
Stay Date Mar 2025
Solo travelers
1 Reviews
7.5/10
Posted on Apr 5, 2025
Overall my experience is good with this hotel but I face one issue someone open my room door and than he suddenly close I don’t how someone open digital lock
Sam Peter
Standard Twin Room
Stay Date Apr 2025
Couples
1 Reviews
9.5/10
Amazing
Posted on May 27, 2025
Spot on hotel, great location and great service! so much around to do and all within walking distance, would stop here again!
Prajwal Pisal
Standard Twin Room
Stay Date Mar 2025
Travel with friends
7 Reviews
7.0/10
Posted on Apr 22, 2025
Had a good stay at Hotel La Reine. The location is also quite nice — close to everything we needed!
Dionis
Standard Twin Room
Stay Date Jul 2024
Couples
13 Reviews
2.0/10
Posted on Aug 24, 2024
There are a lot of bedbugs in the hotel. They bit my face, arms and legs. We didn't even notice them during the day. But we couldn't sleep at night. The administrator refused to help us.I do not recommend booking at this hotel!
6/16
Response from Property: We are totally surprised by this situation and find it extremely annoying for you. It is a problem that often occurs within the hotel industry and we invest heavily in prevention. However, it can never be prevented that guests bring these bugs themselves from other hotels without knowing about it. We apologise that our employee did not help you sufficiently. This really should have been done differently. We have since compensated you. For your information, your room was completely stripped and treated by a specialist company on the same day and is expected to be ready for rental again. Thank you for letting us know so we could take immediate action. Management Hotel la Reine
Guest User
Standard Twin Room
Stay Date Dec 2024
Couples
1 Reviews
10.0/10
Outstanding
Posted on Jan 11, 2025
The night receptionist was amazing, super helpful at check in and very friendly. All the staff was amazing and our stay was really pleasant. Thanks so much
Guest User
Standard Twin Room
Stay Date Jun 2024
Solo travelers
7 Reviews
8.0/10
Very Good
Posted on Jul 14, 2024
Good location near city center, very quiet area , good service, no kettles or fridge in room .
Guest User
Standard Twin Room
Stay Date Aug 2024
Business travelers
23 Reviews
6.5/10
Posted on Nov 20, 2024
Small hotel, located in really nice square next to the city center. No breakfast service, the room cleaning needs to be improved.
Guest User
Comfort Twin Room
Stay Date Feb 2025
Business travelers
20 Reviews
8.0/10
Very Good
Posted on Mar 22, 2025
nice place to stay, I enjoy my stay with them!
Campbell
Comfort Twin Room
Stay Date Sep 2024
Solo travelers
5 Reviews
6.5/10
Posted on Oct 17, 2024
Hotel was ok pretty cold and dull lights in the rooms airco took a while to kick in.
Guest User
Standard Twin Room
Stay Date Feb 2025
Family
2 Reviews
10.0/10
Outstanding
Posted on Mar 26, 2025
Lovely staff and clean room
Tsang
Comfort Twin Room
Stay Date Mar 2024
Family
10 Reviews
7.0/10
Posted on Apr 21, 2024
Small property without onsite breakfast restaurant.
A bit far from station.
24 hour reception. Good for late arrival.
Rich_R
Comfort Twin Room
Stay Date Feb 2024
Family
7 Reviews
8.0/10
Very Good
Posted on Mar 4, 2024
Nice hotel located in a really nice square. Everything is walkable. Hotel has everything you'd need for a nice stay, and is close to amenities
Guest User
Comfort Twin Room
Stay Date Aug 2023
Family
3 Reviews
3.5/10
Posted on Sep 6, 2023
Really didn’t like it cause at the end was not as expected. Okay
6/11
Kwok On
Comfort Twin Room
Stay Date Apr 2024
Business travelers
7 Reviews
10.0/10
Outstanding
Posted on Jun 5, 2024
This is a nice hotel, only problem is no breakfast.