Izan Puerta de Gredos

Stayed in the rooms for a family of five. It was nice. The water was warm and the jet tub worked well. We did not eat at the restaurant but went into town for dinner and our breakfast we brought back and put in the fridge. Only stayed one night but it was nice.

The history, The surroundings made It special

We booked this hotel just because of the swimming pool and the jacuzzi. We were looking for the experience and the view from the jacuzzi to the mountains. We were told in the reception of the hotel that they were both not working. We would probably book another place if we knew this in advance. We also spoke with other guests in the hotel who booked for the same reasons and were told only in the hotel, they even tried to cancel their reservations, but the hotel did not allow them. I would recommend the hotel to remove the pictures from the website, they should be back to the website when they are open again. I believe we should get a part of the money back or a total refund.

MUY BONITO Y EN UN ENCLAVE PRECIOSO

Needs better cleaning conditions, because we find a lot of other's people's hair on the floors at our bedroom and wc. And the the cleaning staff replaced the sheets, but not the duvet covers with fresh blood stains (in both 2 beds) . Also, we booked for a suite with fireplace but the firewood was charged separately. It would be nice know about that before booked bt it does not make sense anyway. And about the food... poor quality food at breakfast and dinner. Do not waste your money eating there. About the staff, we found a nice receptionist, but the other ones are rude for the guests (especially the cleaning staff)

Beautiful location. The grounds are attractive with a feeling of being in the countryside. There was a wedding happening when we arrived :-) live music but didn’t hear anything from our room. Attractive lobby area (though didn’t actively get a chance to use it). Views are lovely. Room a bit dark but in the heat of Summer very welcome. We had a duplex for a family with sofa bed downstairs and a separate bedroom upstairs where the bathroom is located. We only stayed one night - very comfortable (aircon) and well appointed. Bathtub is described as a jacuzzi tub but it is a small rectangular one not a big corner jacuzzi tub - just to set correct expectations :-) Breakfast was one platter of a continental style brought out (though you could ask for extra). Decently adequate, good croissants and pan con tomate! We dined at the restaurant. It was just ok and for sure overpriced for what it was. Dining room is modern but with little ambience… Nd sadly no outdoor area to eat which would have made all the difference. There are probably better places to eat at the nearest town but for proximity to hotel room/bed it was our best option. Pool is an extra cost (€6 per person) and you need sandals and a swim cap. We opted not to use it as it wasn’t worth it. The area is full of natural swimming holes in the river Tormes, we found one with a mini beach just minutes from the hotel.(photo)

Beautiful place, food and service not the same quality