what a pity it was such a nice hotel! with my wife we wanted to visit Palma and we chose on the web a hotel close to the city but quiet and isolated, this seemed perfect. we booked a suite with two bathrooms, terrace and private garden on the website of the same hotel, the most expensive of their types. the reservation was confirmed by the hotel, mentioning the private garden and terrace (not the two bathrooms). We arrived late, at 11 h p.m. , tired from the journey and we were escorted to a room and immediately fell asleep. the next day we verified that the room only had a bathroom, no private garden and a porch on the driveway used by guests to get to their rooms. our complaints on reception were unsuccessful nor was the due price reduction offered to us. the hotel garden was well kept, our room a bit less , the staff at the restaurant was kind and efficient.we recommend that you check the correctness of your booking.