AC Hotel Sant Cugat

AC Hotel Sant Cugat Reviews

AC Hotel Sant Cugat

Plaça de Xavier Cugat, Valles Occidental, Catalonia, 08190, SpainView Hotel Details
AC Hotel Sant Cugat
AC Hotel Sant CugatAC Hotel Sant CugatAC Hotel Sant Cugat
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1 night

AC Hotel Sant Cugat Guest Reviews

4.2/5
Very Good
48 Reviews
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.2
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Positive reviews(13)
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Negative reviews(4)
KYDE
Standard King Room
Checked in Jan 2024
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Jan 29, 2024
Good experience and easy to access! Will come back again in the future!
Guest User
Standard King Room
Checked in Dec 2021
Couples
2 Reviews
3.7/5
Posted on Jan 2, 2022
Nothing special, but everything correct. Good breakfast, with the essential; bread, eggs, bacon some cold cuts, a bit of fruit, yogurt and some small pastry. The guy in the breakfast was so kind and friendly.
katieli782
Triple Room
Checked in Oct 2023
Family
2 Reviews
5.0/5
Outstanding
Posted on Oct 14, 2023
Good service, very clean
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Guest User
Checked in Apr 2024
Business travelers
5.0/5
Outstanding
Posted on Apr 14, 2024
Very comfortable and clean great sized room. Everything you need. Pool area looked super clean and welcoming but didn’t get a chance to use it. Staff all super helpful and friendly. Great breakfast with everything you could wish for. Bar staff really friendly and fun. Would recommend
Guest User
Checked in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 5, 2023
This hotel is not in a tourist neighborhood therefore it is much cheaper than hotels in prime areas of Barcelona. It is mostly used for business purposes but we found it suitable for a leisure stay while having a car. In my opinion this hotel is quite good and on par with the AC brand. I was upgraded to a suite as Marriott Bonvoy Ambassador Elite and had a nice bottle of wine waiting in the room for us as a welcome gift. The suite was not very big but had the convenient extra half bathroom therefore two toilets available. Breakfast was a highlight, only 11 EUR per person for the buffet and the quality was excellent and had more dishes than simply the standard boring items so we enjoyed it, and in addition it was nice and quiet for a relaxing time. The only small issue during our stay that I could imagine some guests might not be too happy about was the internet connection. I did not mind because during our stay I used my laptop near the lobby where everything was fine, but apparently in some rooms (like ours) internet is not really working well. It depends which room I guess, ours was in the corner of the building so that possibly contributed to it. Other rooms might not have any issue though.
Guest User
Checked in Oct 2023
Other
4.0/5
Very Good
Posted on Oct 13, 2023
Stayed overnight on a Leger Holidays tour. Comfortable rooms that had a safe, Mini bar/Fridge, Kettle and free air con. Could have done with a mirror above the desk area. Loads of freebies. Plenty of shower gel and shampoo etc. Restaurant was good with food allergies etc at group dinner. Nice outdoor pool area with towels supplied. Only bad point was the bar doesn't open until around 5 or 6pm which is a shame because it would have been nice to have unwound on arrival after the flight. Also the bar service was a bit hit and miss.
Guest User
Checked in Jan 2023
Other
4.0/5
Very Good
Posted on Jan 31, 2023
Special thanks to Miguel (Michael) at the Restaurant and Breakfast! He went out of his way to help me one morning (which was a huge blessing) and he always greeted me with a smile and a positive attitude. Thank you for everything you do! Simple, clean business hotel. Bed sheets are thin, but it’s been renovated and has what you need for a short work stay outside the city centre.
Guest User
Checked in Jan 2023
Business travelers
3.0/5
Posted on Jan 31, 2023
I stayed at this hotel for approximately one week. The bathroom wallpaper in the room makes the bathroom look dirty. The gym is nice but doesn’t have any ellipticals. The hotel is not near any restaurants but it is near several grocery stores. The walk to the grocery stores is dangerous as there are no sidewalks for some of the journey. There is a train station nearby. I would not recommend the pizza from the hotel restaurant but the fries are great! Foods from the grocery store I would recommend are Kinder Bueno white, Aldi refrigerated curry chicken and white rice meal, Aldi Patatas Fritas Al Perol Extragruesas. Foods from the grocery store I would not recommend are: Haribo Star Mix gummies, Aldi macaroni bolognese, Aldi chicken croquettes, Lays campesina, Cocteleo original flavor, Nutella sandwiches, Lays ruffles jamon.
Guest User
Checked in Jan 2023
Other
1.0/5
Posted on Jan 31, 2023
Arriving to the hotel we were told they messed up the reservations and there were no rooms available but they already made a reservation in another nearby hotel. The other hotel was of much lower category. Pool closed in the other hotel, one double bed and not two individual beds. I would be quite surprised if the other hotel would be able to use the Marriott brand…..nevertheless after seeing the other hotel we went back to AC hotel San Cugat to write an official claim. Surprisingly while doing this other clients were checking in. But no room for us. But it is no shame to go when you get kicked out. I think I have had it with AC hotels and wonder how Marriott can afford their name being used in connection with those principles.
Guest User
Checked in Apr 2024
Business travelers
4.0/5
Very Good
Posted on Apr 28, 2024
Stopover for a business trip, the hotel is modern, very clean and the rooms are very well furnished, large and clean. The breakfast is excellent, fresh and with lots of choice. Taxi service at the foot of the hotel. Nothing in the immediate vicinity, rather isolated. Be careful near the big roundabout, so it's noisy during rush hours if you face the street. Large outdoor swimming pool with deckchairs. Downside at the reception, reception not very cheerful and staff not efficient, it's a shame (problem to validate the room key and no apology, then no follow-up to a request to repair a broken window despite two reminders)
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Guest User
Checked in Aug 2023
Other
1.0/5
Posted on Aug 26, 2023
In the evening I found a cockroach in the room. The breakfast was terrible. Few things of poor quality. The jam presented in a bowl without a description and tasted like metal. Even the water looked like tap water
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Guest User
Checked in Jul 2023
Other
1.0/5
Posted on Jul 7, 2023
We were going to stay at this hotel for 2 nights with my student group in June. On the evening we checked in to the hotel, my bag containing my ID, driver's license, passport, credit cards, a large amount of money and some valuables was stolen from the lobby. Hotel management did nothing about this. They did not follow up on the issue. Moreover, the other night, we were disturbed by a drunk woman in the corridor where our students' rooms and my other teacher friend's room were located. They tried to enter our room by force, and nothing was done about it other than a dry apology. I had the worst experiences of my life in this hotel.
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Guest User
Checked in Jan 2023
Family
4.0/5
Very Good
Posted on Jan 31, 2023
We stayed one night for our trip to Spain. This hotel is very well equipped and close to the AP7 motorway for those traveling south. Swimming pool and fitness room to relax. Very helpful staff and good breakfast.
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Guest User
Checked in Jan 2023
Family
3.0/5
Posted on Jan 31, 2023
Incredible that in a Marriott you can't find soap to wash your hands. That is inconceivable within the Marriott chain, regardless of the category, it has never happened to us in other destinations, it is unbelievable, I hope they solve it soon
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Guest User
Checked in Aug 2022
Family
5.0/5
Outstanding
Posted on Aug 14, 2022
the hostess of the evening is actually very nice. with little care for the client. I am a French person, she helped me a lot to find another available hotel, thank you very much. The hotel is beautiful, I recommend it 100%.
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