It was an experience with mixed feelings! When we arrived, something went wrong with our booking. It was restored so we were given the best room (probably) of the hotel. A four person room with just my and my wife traveling. So plenty of space! The room had a spacious balcony with views at Ella main street. The perfect place for a drink with a view. So far so good! The hotel, however, hasn't had maintenance in a while. It needs paintjobs everywhere. And most of all, it's very dirty. Our room was very dirty and we complained about it. We were offered a new hotel, or a different room inside this hotel. Those rooms were not better, however, so we decided to stay. We didn't want to give up our spacious room and spacious balcony. The best thing for this hotel would be to close for a couple of months, and completely refurbish it: new rooms, new interior, new floors and new bathrooms. Breakfast wasn't fantastic either. So we decided to skip that (even though we had paid for it) and had ourselves breakfast in Ella main street. So in the end mixed feelings: great location, very friendly staff but dirty rooms and a poor quality of maintenance in the end. But: there aren't many hotels in the city centre of Ella. So what to do!?