SureStay Hotel by Best Western Ellensburg
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Ellensburg
SureStay Hotel by Best Western Ellensburg
Health Protected
1500 Canyon Rd, Ellensburg, Washington, 98926, United States
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With a stay at SureStay Hotel by Best Western Ellensburg in Ellensburg, you'll be on the Strip, just steps from Yakima River Valley and a 2-minute drive from Kittitas Valley Healthcare. This hotel is 1.5 mi (2.4 km) from Central Washington University and 1.9 mi (3.1 km) from West Ellensburg Park.Show More
We Price Match
3.7/5Cleanliness: 3.8
All 101 Reviews
Amenities
Public ParkingFreeCar Charging Facilities24-Hour Front DeskWake-up CallWi-Fi in Public AreasFreeMeeting RoomBusiness CenterFax/Copying Service
All Amenities
Surroundings
Airport: Bowers Field
(7.1 km)
Airport: Yakima Air Terminal
(61.7 km)
Landmarks: Grand Meridian Cinema
(580m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
7
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
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7
Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
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10
Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Check Availability
14
Accessible Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Check Availability
Guest Reviews(101)
3.7/5
Verified Reviews- Cleanliness3.8
- Amenities3.7
- Location3.7
- Service3.7
Huangye
September 22, 2023
Went during peak season. The service from the aunt at the front desk is very poor. The room is an American-style very ordinary room that is a bit old.
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Gabriel
January 19, 2024
This hotel was just a bed to sleep in while waiting for daylight to go over the pass. I wasn’t expecting much. The room was clean but the person who ran the front desk also ran breakfast. Everyone has bad days and I know that, but he seemed to be having a really rough day and could use time to go home shower and change. Please take care of your employees. My only other complaint is the shower had no water pressure so it was like standing under a hose.
Ricky
December 31, 2023
Property advertised a on bedroom suite and separate living are. There was no door between the two. One TV in the bedroom area. This room was not as advertised. No carpet on the floor either. You get what you pay for and this lives up to that.
sebrina
December 22, 2023
The room was clean, and the staff friendly. The breakfast is mainly packaged processed sweets. The waffles are not good. They were mushy and rubbery. No protein such as eggs or sausage like other chains (Holiday Inn Express).
They serve yoplait, but its not yogurt as it doesn't have the probiotic cultures added, so it's flavored milk/sugar mixed with corn starch to thicken it.
Good place for a quick stop for rest but don't count on having a good tasting breakfast or served even semi healthy breakfast options.
Mark
November 25, 2023
It was quiet with friendly, professional staff! Disappointed that on Thanksgiving morning there was no gravy!
Alison
November 24, 2023
We arrived late and checked out early. Check in was easy. Rooms don’t have carpet so they seem cleaner. Overall room was clean and bed was comfortable. Will stay there again.
Alicia
November 14, 2023
The room was comfortable, shower was good. Everything required was there - coffee machine, fridge, microwave, towels etc. Odd thing is that the ground floor rooms are built partly into the ground so the window is almost at bumper level with the vehicles parked outside - interesting and different view of the world! Breakfast was minimal but ok.
Only downside was that the people staying in the next room kept their TV switched on loud until at least 3am which made sleep difficult until then. Not the motels fault, just an observation.
Jennifer
October 25, 2023
The check-in process was fast, our room was very basic, but that was fine for us. It does have a microwave, so that is a nice feature. However, somebody in a nearby room must’ve been smoking, and it started to smell like that. Also, the room card didn’t work at first we had to get it re-keyed lastly, and the most concerning, was that they made a full on copy of the front and back of my credit card, and printed it on a machine. That really didn’t sit well with me, they said it was for incidentals. But they have everything on my card front and back. Now I’m gonna have to call the credit card company and get them to issue me a new card. It’s the only way to be fully safe.
Kelly
October 23, 2023
The front desk person was very nice but we noticed the place smelled bad and was pretty dated and worn. We checked in and were told we were on the third floor and they had no elevator. That wasn't a big deal but the stairway reeked of stale cigarette smoke. The room was relatively clean but smelled weird. We dropped off our stuff and went out. When we came back for bed, my husband found two worms or centipedes on the bed when he lifted up the pillow. My daughter refused to sleep in the other bed and the more we thought about it the more creeped out we got. It was homecoming and family weekend at CWU so I figured we wouldn't get a room anywhere else but I managed to get one right across the street in a beautiful new hotel. I didn't even bother to ask for a refund. We left our keys on the table and moved across the street. My husband left his shaving kit at SureStay but said nothing in it was worth going back into the place.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 04:00–11:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern, Continental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.8/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1986
- Renovated: 2020
- Number of Rooms: 101
With a stay at SureStay Hotel by Best Western Ellensburg in Ellensburg, you'll be on the Strip, just steps from Yakima River Valley and a 2-minute drive from Kittitas Valley Healthcare. This hotel is 1.5 mi (2.4 km) from Central Washington University and 1.9 mi (3.1 km) from West Ellensburg Park.
Don't miss out on recreational opportunities including an indoor pool and a spa tub. This hotel also features complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Planning an event in Ellensburg? This hotel has facilities measuring 581 square feet (54 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 102 air-conditioned rooms featuring microwaves and LCD televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an indoor pool and a spa tub. This hotel also features complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Planning an event in Ellensburg? This hotel has facilities measuring 581 square feet (54 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 102 air-conditioned rooms featuring microwaves and LCD televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Public ParkingFree
Car Charging Facilities
24-Hour Front Desk
Wake-up Call
Wi-Fi in Public AreasFree
Meeting RoomAdditional charge
Business Center
Fax/Copying ServiceAdditional charge
Meeting Room
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