Elmhurst Hotels with Airport pickup service

We really enjoyed our stay here. It’s a cozy , very clean hotel with a pool. They allow dogs which is a plus for us! Close to the Oakbrook mall where they have lots of shops and restaurants. The front desk staff are always friendly and helpful. We would definitely come back to stay again!

We stayed at this hotel for new year eve show next th the hotel. The hotel is very nice and clean staff at the lobby were so nice and welcoming. Check in and out were so smooth and fast. Rooms were clean and in good condition, bathroom was a bit small

SpringHill Suites Review We arrived on a Saturday night around 10pm, staying for two days. Two adults with two teenage children. Check in (and out) was very easy. Staff was very friendly, and always accommodating with things such as extra towels, bandaids, etc. The biggest things I check for when staying someplace is how clean is the location/room, cost, distance I need to travel too and what amenities are included. We reserved a suite with 2 Queen beds and a pull out sofa. We had more when enough room, especially with messy teenagers. I will give this location a 5 star for cleaning. Our room was clean, not smelly, obvious clean sheets/blankets, and you feel like you could walk barefoot in the room (which had carpet). The continental breakfast, which was included in the room charge, was very good. They had an assortment of hot foods, as well as cold cereal, yogurt, fruit, juice and coffee. The pool was open until 11 pm each night, which the teens took complete advantage of. While it would have been nice to have a hot tub (I would have used that while the teens played), you can’t have everything. Location was about 30/45 minutes to downtown Chicago, depending on traffic. It was also about 30 minutes from a family member that we were visiting. All in all, the location was perfect considering the price. Our hotel bill for 2 nights was less then $375, and it included free parking which you will not get at a downtown hotel. Finally, on Monday morning while waiting for my travel team to get themselves around, I sat downstairs in the breakfast/lounge/lobby area. While I was working on some emails and talking on the phone, I watched the hotel staff clean and disinfect the entire lobby area, including elevators, bathrooms, etc. While I normally do not spend a lot of time in the this type of common area while traveling (I’m usually in my room), this is the first time I have seen cleaning such as this. Overall, I would completely recommend this hotel, and would personally stay here again.

I was recently had a partial ceiling collapse in my Condo that forced me to find a place to stay for about two months. This property was an excellent accommodation for what I needed. My single room was more than adequate, with a Kitchen area that more than met my needs. The room was very clean. Bed was very comfortable, as was the reclining chair. The staff was excellent, especially Betty and Nelly at the Front Desk. Never had a problem getting fresh towels, garbage bags, or toiletries. Note that this is more of an Extended Stay (as the Name says), no frills hotel. There is no Pool, No Fitness Room, No Ice Machines (because they do have Ice Cube Trays in the Freezer in the Room). The only Breakfast offerings were Coffee/Tea/Hot Chocolate from 6am-9:30. Instant Oatmeal (Hot Water available), Granola Bars & Muffins were also available. I found this very adequate. There are a couple of vending machines, as well as Pay Washing Machines & Dryers available. Housekeeping is available only once every two weeks, thio The only problems I encountered were with other guests, which the staff did there best to handle. Cannabis was periodically being smoked in the stairwells. There was a Domestic Violence Dispute one night where the Police had to be called in. The Elmhurst Police do make regular rounds, which is reassuring. But the only surveillance cameras I saw were on the First Floor, near all the entrances. Someone emptied alot of garbage in the Parking Lot one night, but I will say that the Maintenance staff did a very good job of cleaning that up, and keeping the grounds looking pretty good overall during my stay. I would definitely stay here again if I needed temporary lodging for a few days or more.

The greatest difficulty was checking in, as the kitchen cupboard was bare. There was no clerk, simply a note with incorrect spelling, which I deciphered and called a clerk from the Holiday Inn Express. He was helpful and explained that the hotel I was at was no longer employed there. The room was fine, but wrestling luggage up the stairs required the strength of Hercules. I managed. There was also no one there the next day, but Geraldine from the next hotel proved very helpful. I even asked her to assist me with dropping off a package at the post office, which hopefully she accomplished. The hotel was absolutely fine, but the service could certainly have been better.

No meat ever on the food bar for breakfast. That is no bacon or sausage. Most alternate days for meats. Eggs, potatoes, biscuits and sausage gravy. Tables not cleaned after use. Not many tables for eating. No wash cloths for rooms. Bathroom light did not work. I had to report broken glass on the hallway floor. Still ok place to stay. Clean room. seems like the top cover is not changed often since it was dingy.

The room was spacious and well equipped. The front desk was very helpful, we meant, everyone who stands there were nice and friendly!

This is a well kept motel I'm shocked to be honest great deals nice clean rooms never met to many workers that enjoy there job God bless staff victoria she has a beautiful spirit my soul sister 😏 staff yogi is awesome as well great place I recommend this spot to any and all when you need something fixed they coming ASAP check the pics lol

The staff at this hotel was exemplary. I was greeted with smiles every day and everyone seemed to go out of their way to assure guests had a quality experience. I remember Ruby in particular who was so kind. I offered to share my praise with her leadership and she insisted she was simply doing her job. This also appears to be a pet friendly hotel as there were a lot of dogs during my stay. At no point did I hear any barking while in my room or any disruption of any kind. Whatever they're doing to make business travelers like me and folks with pets feel welcome is working.

Several of our friends have traveled from the United States to the United States. First of all, the location of this hotel is not bad. Then it is convenient to stop at the hotel. The location is good. We found it very quickly. Thanks to Ctrip for assistance.