Riverside Inn

It was perfect in every way. Easy to check in, a good location within an easy walk of the centre of Ely, a well appointed room furnished and decorated to a high standard, a luxurious bathroom, everything exceptionally clean and a good breakfast. We would definitely stay here again!

"Riverside Inn" exceeded our expectations at every turn. The ambiance was charming, the staff incredibly attentive, and the dining options were exquisite. Every detail was meticulously crafted, ensuring a memorable and comfortable stay. We can't wait to return to this delightful retreat by the river."

It was a very comfortable and well heated room room. The staff responded very well to requests. The staff were helpful in all situations. The hotel is situated in a very quiet part of Ely. There was a good level of service throughout. Would recommend it for a short stay.

Chief attraction must be location - both specifically with its outlook across and down the river and generally with its easy walking access to Cathedral, town, etc. Absentee management worked satisfactorily for my disabled partner and myself, thanks to communications and reassurances at time of booking - but I could imagine it presenting problems if issues arose during one's stay. Breakfast satisfactory, but VERY pre-prepared.

We had the premier room which had a lovely view over the river. The bed and pillows were nice and comfortable and we slept well. However there were a couple of minus points. Firstly we were leading a conference in Ely and had to leave to set up on Saturday morning at 7.45. Riverside only starts serving breakfast at 8am and when we asked if it was possible to have something (not cooked) for us a little early we were told bluntly that was not possible unless we paid extra. That seemed a rather harsh answer. Secondly when we went to bed at 10pm we could hear the music from the nearby pub. I was a little concerned it would keep us awake but we were tired and it didn't disturb us. I liked Riverside but we are not sure we would stay there again.

This lovely place certainly lives up to its reviews! We had a very large well appointed room with a wonderful view of the river. Superb spacious bathroom with underfloor heating. Everything was spotlessly clean and the king size bed was wonderfully comfortable. Breakfast offered a great choice and was well done with a friendly efficient service. Check in and out was very easy and the Inn was perfectly placed for visiting the sites of Ely! We were there Saturday to Monday and we never used the car. Booking of restaurants on a Saturday a few days before is advisable as our first choices were full but we still managed to find an excellent meal in town. We booked the parking at the back and I think it was worth it, if you are going to be in and out with your car it would certainly worth it as the public spaces at the front were often full and the 3 in front of the Inn were very muddy when we were there. We would definitely stay here again, simply wonderful!

When we first walked into our room it appeared lovely. When we returned to our room later in the evening we found out that the carpet was quite wet. Initially we thought they cleaned the carpet and it had not had time to dry. Come morning the floor was still wet, sticky and the room smelled of mildew. We talked to the ladies at breakfast about it and someone stopped by later to have a look and that was it, nothing else was done. The smell only intensified during our time there so we had to leave a window open just to be able to sleep there. The bed was extremely comfortable and breakfast was good. The location was amazing and you can walk anywhere in Ely from there.

We really enjoyed our stay at the Riverside Inn. We only had one night but were very impressed with the delightfully decorated room and comfort. The room was quite cool when we got there - the radiator was cool and there was no one in the building to ask so I called Lily and she told me the heating for the building was controlled remotely and would come on at certain times. She said there was nothing she could do about it but wait for the temperature to get to a certain level and then then the heating would come on. This didn't really solve the issue so I just put another jumper on . . . . . The location couldn't have been better and we had a ground floor bedroom with a large window looking out onto the river. There was a table and two chairs you could sit at and watch the world go by. The bed was extremely comfortable and we had a large bathroom with bath/shower, lovely towels and toiletries. Also included was tea/coffee making facilities and delicious biscuits. The location of the inn was incredibly quiet - we couldn't hear anything outside at all - but being a ground floor bedroom meant we could unfortunately hear the "elephants" upstairs. The floor boards creaked and we could hear every single footstep above our heads. We sat and tracked walking across the bedroom into the bathroom and back again - stopping at the bed and walking to the window. - creak, creak, creak, creak which, of course, which sounded amplified as everything else was so quiet. Anyway, it was only for one night and there wasn't anything we could do about it. We were late down for breakfast which finished at 9.30am, but managed to get some cooked eggs, bacon, sausage and toast before it was packed away - which was very nice. One other issue was the 10.00am check-out! We've never stayed in accommodation with such an early check-out before and when you're on holiday, it's a bit extreme to have to rush around in the morning.