Guest User
November 2, 2023
We checked into this hotel on October 11th. At first, we were happy with the hot air. When we came back in the evening and turned on the hot air, the hot air disappeared. The front desk refused to give us a date if we didn’t have it. That’s it. At this time, we wanted to quickly close the balcony door to protect the interior. temperature, I noticed the situation in the photo, the door has a big crack, the latch at the bottom does not fit into the hole, the door cannot be locked, and the door cannot be closed at all. The front desk also said that this is a crack left by the boss for ventilation, and it cannot be closed. It doesn't matter if you come to your door, that's it, that's all. Outside the window is the eaves that are as high as the balcony and don’t know where to go or where to pass. I instantly feel cold and insecure. Please imagine how it feels!
Fortunately, the chef was very considerate and responsible in providing delicious hot breakfast and caring attitude the next morning. Thank you very much🙏
There was a new person at the front desk on the afternoon of the 12th. He was very nice and enthusiastically solved all the problems within his ability. For example, he provided hot air, which made us feel a lot warmer. Thank you to this little girl.
Friends who want to stay here again can still stay if they don’t care about the coldness and safety issues.
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