Myself and my children went for a Sunday meal on 24th of March . The experience in the bar was really good , waitress was very nice and polite ,meal was lovely as well,nothing to complain, was very pleased . It went downhill once we went to pebbles. The minute we came in, the lady said & take of your shoes in a loud( not polite voice ) no please or thank you, just a demand. I do understand we have to take off our shoes while in the soft play area,I don't think it should be allowed demanding taking of shoes while being in the little football pitch , health and safety- kicking the ball bare foot ? I don't agree with that , or just standing on the carpet, my son had to go toilet and once he was back , that lady ( black long hair) basically chased him shouting again - take of your shoes ! My son left that place crying and the rest of his day was ruined ( that's what he was saying all evening after we came back home. Not to mention that same lady was on the phone nearly the whole time which doesn't look professional especially while working in a childcare setting.The pebbles area is beautiful and kids loved it, pity we have got such am awful experience, no-one wants their children leaving upset and crying.