Minhang Hotel

The experience in terms of service attitude and facilities is very poor. I have booked many hotels for business trips and tourism, all through Ctrip. No one at the front desk asked me my name. They asked for my last name and mobile phone number to verify what room I had reserved. Ask me my name at the front desk I said, tell me your last name and mobile phone number! She said she couldn't see her mobile phone number (booking on the same platform, other hotels can see it but not yours, I doubt it) I said it would be unsafe if there were people around. She said there was no one around I said, is there anyone? This is so unprofessional. Not only did she ask for the name, she also yelled at the customer! This is the first time I have seen such a bad attitude at the front desk.

I stayed there several years ago. This time I came and got an upgraded room. The single bed in the standard room is 1.4 meters tall, so it’s no problem to bring a child. High praise!

The hotel parking lot is small, the carpet is dirty, the curtains are worn out, and the service is particularly poor

The location is great, cost-effective, convenient transportation, clean rooms, and the front desk lady is warm and attentive

The room is nice and clean. Our whole family is very satisfied. I am deeply impressed by your hotel's warm hospitality. We thank you for staying in your hotel. Now our trip is coming to an end. Five-star praise, five-star praise.

The hotel staff provided excellent service and the accommodation was clean and comfortable