Downs, Langley Vale Road, Epsom, KT18 5LG, United KingdomView Hotel Details
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1 night
Holiday Inn Express London - Epsom Downs Guest Reviews
4.5/5
Great
126 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.2
Service4.6
Cleanliness4.6
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All reviews(126)
Positive reviews(26)
Reviews with photos/video(2)
Clean and tidy(6)
Ian
Standard Room
Checked in Jun 2024
Business travelers
18 Reviews
4.7/5
Amazing
Posted on Jun 26, 2024
As normal excellent service. Such a friendly but professional attitude from all staff, with a great breakfast included in price. Rooms clean with all facilities you would want on a business trip. Still no restaurant for evening meal but they do offer pizza’s, and there is an excellent restaurant across road.
Response from Property: Hello Ian , Thank you for leaving us a 10/10 review. We are glad you enjoyed your stay with us and look forward to welcoming you back soon. Kind regards Reception
Guest User
Standard Room With Double Bed And Sofa Bed
Checked in Apr 2024
Solo travelers
9 Reviews
4.7/5
Amazing
Posted on Apr 26, 2024
service is especially friendly, very welcoming. The position of the hotel is great - right next to epsom downs, can enjoy the expansive race track any time of day.
Response from Property: Thank you for taking the time to leave us a review. We are glad to hear you enjoyed your stay with us and hope to see you again soon. Kind regards Reception
Bobizua
Standard Room With Double Bed And Sofa Bed
Checked in Oct 2023
Family
2 Reviews
5.0/5
Outstanding
Posted on Dec 19, 2023
Hotel was clean an location was not far from chassington and also the staff was amazing they warm our food for us was too late an we had our 4 year old son breakfast was okay was a buffet service overall the whole place is nice clean an staffs are amazing
Response from Property: Hello Bobizua, Thank you for leaving us a nice review. we are pleased to hear you enjoyed your stay with us and hope to welcome you back soon. Kind regards Reception
Susanna WEO
Standard Room With Double Bed And Sofa Bed
Checked in Jun 2023
Family
2 Reviews
5.0/5
Outstanding
Posted on Jul 18, 2023
We have a pleasant stay of two nights at he hotel since the school leaver's ball was held at the racing course, so it is just a 2 minutes of driving distance from the hotel to the venue. The space of the interior is adequate for 2 adults + sofa bed for my daughter, toilet is nice and clean with good brand of shampoo and bath gel. Free parking space was provided as well. Breakfast are excellent and full of choices in corn flakes, bread and juice. Especially the tomatoes were tasty.
Response from Property: Hello Susanna, Thank you for your recent review. We are pleased you enjoyed your stay here with us and look forward to welcoming you back soon. Kind Regards, Joe
Guest User
Standard Room With Double Bed And Sofa Bed
Checked in Dec 2022
Travel with friends
3 Reviews
3.7/5
Posted on Jan 3, 2023
Room is clean and tidy
Buffet breakfast is inclued
Hotel outside is beautiful
Anonymous User
Standard Room
Checked in Jan 2024
Business travelers
31 Reviews
4.7/5
Amazing
Posted on Jan 5, 2024
The environment is very good. The British breakfast is worth it
Original TextTranslated by Google
Response from Property: Thank you of taking the time to leave us a review. We are pleased to hear you enjoyed your stay with us and loved the free breakfast. Kind regards Reception
Guest User
Standard Room With Double Bed And Sofa Bed
Checked in Oct 2024
Couples
8 Reviews
4.7/5
Amazing
Posted on Oct 24, 2024
The surrounding environment is particularly good
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. Kind regardsFront Office
Leowhat
Standard Room With Double Bed And Sofa Bed
Checked in Jul 2024
Family
8 Reviews
5.0/5
Outstanding
Posted on Aug 4, 2024
Clean and hygienic, with large green areas around the hotel
Original TextTranslated by Google
Response from Property: Hello Leo, Thank you for leaving us a lovely review. Kind regards Reception
Guest User
Standard Room With Double Bed And Sofa Bed
Checked in Jun 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Jun 14, 2024
Like, like, like. . . .
Original TextTranslated by Google
Response from Property: Thank you for leaving us a 10/10 review. We are pleased you enjoyed your stay with us. Kind regards Reception
Anonymous User
Standard Room With Double Bed And Sofa Bed
Checked in Sep 2023
Family
49 Reviews
4.0/5
Very Good
Posted on Oct 22, 2023
OK, environmental hygiene is OK
Original TextTranslated by Google
Response from Property: Thank you so much for taking the time to review your recent stay with us. We are really glad that you enjoyed your experience with us, and we hope to welcome you back again very soon! Thank you Kind regards, Reception
Tianbianyizhifeiniao
Standard Room With Double Bed And Sofa Bed
Checked in Jun 2023
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Aug 16, 2023
Budget hotel, good
Original TextTranslated by Google
Response from Property: Hello Tianbianyizhifeiniao, Thank you for your recent review. We are pleased you enjoyed your stay here with us and look forward to welcoming you back soon. Kind Regards, Joe