Reviews of NH Erlangen

Response from Property: Dear Guest,thank you for sharing your feedback with us. We are truly sorry to learn that your stay did not meet expectations.We sincerely apologize for the inconveniences you experienced during your stay. Unfortunately, we encountered an unexpected technical issue that affected the air conditioning as well as the hot water supply. We fully understand how uncomfortable this must have been, especially given the high room temperature.We also regret that the ventilator provided did not offer an adequate solution. Please rest assured that the issue has been addressed internally to prevent similar occurrences in the future.We truly appreciate your understanding and hope to have the opportunity to welcome you again and provide you with a much more pleasant experience.We appreciate you taking the time to let us know, and we hope to have the opportunity to welcome you back for a much improved visit.Best regardsLarissa Bidner Front Office Manager NH Erlangen

Response from Property: Dear Guest,thank you for sharing your feedback. We are delighted to hear that you found the hotel clean, the check-in process smooth, and your stay comfortable.Your comments reflect the standards our team strives to uphold every day. We look forward to welcoming you again soon.Sandra BehmNH Erlangen

Response from Property: Dear Guest,We are pleased to hear your positive review of our stay. Our team takes great pride in providing a clean and comfortable environment for our guests. Our location is very convenient, with easy access to supermarkets and a variety of restaurants. We understand the inconvenience you may experience due to the lack of taxis in the area. While we have no control over the local taxi services, we certainly hope that the overall experience of working with us is a pleasant one. We look forward to serving you again in the near future. Sincerely,SANDRA BEHMNH Erlangen

Response from Property: Dear Bin, Dear Guests,we are pleased to learn that your experience with us lived up to the standards of a European hotel chain. Our goal is always to provide our guests with a comfortable and enjoyable stay. We look forward to welcoming you back and will strive to exceed your expectations in the future. In the spirit of continuous improvement, we would appreciate any specific feedback you can provide on how we can improve your next visit. Best regardsLarissa Bidner Front Office Manager NH Erlangen

Response from Property: Dear Guest User, thank you for your great feedback to our NH Erlangen. We are happy that you enjoyed your stay with us. For the future you can ask if you can get any amenities - we do offer them but do not have them in the rooms. But are happy to bring you those to your room. Kind regardsSarah and the NH Erlangen Team

Response from Property: Dear guest, thank you very much for your feedback. We are looking forward to welcoming you again soon. Best regards Sarah and the NH Erlangen Team

Response from Property: Dear Guest,We sincerely thank you for your positive feedback. We are delighted that you appreciated the spacious and well-maintained rooms, thus supporting our commitment to comfort and cleanliness.We are pleased to know that our team was perceived as friendly and helpful, which is fundamental to us in providing a warm welcome.We hope to welcome you back very soon for another pleasant experience.Larissa Bidner Front Office Manager NH Erlangen

Response from Property: Dear Zhengerbajing. thank you for sharing your valuable feedback and choosing to stay at our hotel. We are delighted to know that you successfully completed your booking and were satisfied with our responsiveness.We always prioritize an efficient and convenient service experience, and are committed to providing every guest with a smooth and worry-free booking and check-in experience. Your recognition is an encouragement to our team.We look forward to serving you again in the near future. Welcome to visit us again.LARISSABIDNERFront Office Manager NH Erlangen

Response from Property: Liebe Roselle, herzlichen Dank für Ihre freundliche Rückmeldung. Es freut uns sehr, dass Ihnen unsere zentrale Lage, die Sauberkeit der Zimmer und die Freundlichkeit unseres Teams positiv aufgefallen sind.Wir schätzen Ihre Anerkennung sehr.Wir freuen uns darauf, Sie bei Ihrem nächsten Besuch erneut willkommen zu heißen.Larissa Bidner Front Office Manager NH Erlangen

Response from Property: Lieber Gast, herzlichen Dank für Ihre positive Rückmeldung und Ihre Weiterempfehlung. Es freut unser Team sehr, dass Ihr Aufenthalt einen so guten Eindruck hinterlassen hat.Wir schätzen Ihr Vertrauen und freuen uns darauf, Sie bei nächster Gelegenheit wieder begrüßen zu dürfen.Larissa Bidner Front Office Manager NH Erlangen