Essen Villas

Have spent more nights in premier inns that I can remember. Have used them in the UK for years. They're all pretty much the same (Zip and Hub aside of course) both of which I also like. The German offering is either aimed at a slightly higher niceness or are maybe just newer. Anyhoo, the rooms are nice. But. I've stayed at the Essen hotel before and the beds weren't great then and don't seem to have been replaced in the last year. The result is (my 2p) that the beds are too soft and when I sit on them, the springs bottom out and I can feel the base. It's not much better when trying to sleep. This is a bit weird as the ones in premier inns in the UK are excellent, to the point where I considered buying one of same type of mattresses/beds for home. This last weekend, the TV was Broken in the first room, so asked to move because the bed was rubbish. Bed also rubbish in second room. By the time I got to the third room I was too embarrassed to ask to move again but the bed thing isn't restricted to one room. Staff were good, the lady on reception was excellent even when facing an avalanche of customers as six pm approached. Overall, an average stay but the beds would mean I'll probably head to Dortmund and the Mercure next time.

Wow. What a trip that was to the Essen Spiel convention. And what an excellent hotel we have had the luck of booking a room into. Everything was top notch. We were given a room on the second floor, right across the elevator, in room 226. That was indeed super convenient, since for soundproofing, the windows were always shut, and I'm a smoker, so it made my outside trip to the smoking area easy. Everything in the room was where it should be. Plenty of sockets to plug our electronics in, a desk to put our convention stuff on and make our plans for the following day. Water pressure was spot on in the shower, all-in-one soap was naturally provided in a dispenser and filled daily. Room cleaning was done super meticulously in the morning and the cleaning people were nice and attentive when we happened to stumble upon them. All the staff we ran across were super nice and kind, even though we were always bugging them with annoying and trivial matters. The evening shift at the bar and reception really tried their best to satisfy our bothering demands. Hats off to them for putting up with us. I feel that we may have indeed tested their patience's limits. Despite all our best - or worst - but unintended in honesty - efforts to piss them off, they didn't even lose their smile. Great job, everyone! The cherry on top was the hotel's decision to open up a big room full of tables and chairs for the Spiel attendees to pass the night once the exhibition day was over. Really thoughtful and it's one of those small details that win people over. I'm looking forward to returning to the convention next year, and I'm sure I will be booking a room in this hotel alongside my plane and convention tickets. Keep it up, GHOTEL!

Ich bin eine gebürtige Essenerin und kenne deshalb das Hotel schon ewig. Die Lage ist zentral, gegenüber vom Hauptbahnhof und mitten in der Stadt. Die Zimmer sind je nach Kategorie geräumig. Ich finde es toll, das man die Fenster öffnen kann. Auch die Betten sind bequem. Frühstück gegen Aufpreis, dort gibt es allerdings Verbesserungspotential. Trotzdem 100% Empfehlung

The hotel still needs to walk for ten minutes from bp, the location is ok. There are no toiletries slippers in the room, but you can go to the front desk on the first floor if you need them. German accommodation is more expensive than domestic, but it is worth the price.

Old hotel, old beds, no gardens in the room, but lame lame that don't close anymore. Very hearing, much traffic noise, also with the window closed.

Uns hat der Aufenthalt super gefallen . Wir haben das Hotel ausgesucht , weil wir zum Weihnachtsmarkt wollten . Das Hotel ist super zentral , und die Innenstadt ist fussläufig zu erreichen . Wir haben ein Zimmer zum Hof raus bekommen , was trotz der Lage super ruhig war. Das Personal beim Check in und Check out war super freundlich und sehr hilfsbereit . Im Großen und Ganzen hatten wir einen tollen Aufenthalt

I stayed here for a month whilst working in Essen. Receptionist friendly helpful and spoke excellent English. I was upgraded to an executive room, which was dated but clean and spacious and included a fridge. I was thankful for the air conditioning as the weather was hot at the time of my stay but would have preferred a sheet instead of the thick quilt. Breakfast was the standard offering but a rip off at €21 - you get a far better and cheaper breakfast at similar hotels. There’s a bar and an evening menu but this wasn’t always open however when it was the barman was great to have a chat with and get some local knowledge. There’s power sockets by the bedsides and WiFi was good. Location is good being just a 5 min walk to the underwhelming and disappointing city centre. It’s also only a 5 min walk to the metro which offers great value and for a fee of €9, gets you anywhere, although this was during a summer promotion. As a resident you get access to a gym across the road. The house keeping was at times quite poor with surfaces not wiped down. Overall a convenient place to stay but in need of modernisation which I think is a possibility in the future.

The location of the hotel is very good, the hall is also very atmospheric, and the rooms are also very good. The facilities are complete, the decoration is warm and unique, and the service is also in place

Every time I stay at this hotel, the front desk service of the hotel is very good, but the indoor cleaning is not satisfactory, the first day is not cleaned, there is no laundry detergent for a week. This needs to be improved, the location of the hotel is good, and the breakfast is good. I hope that the next time I come to health, I will do better.

The hotel is just a few minutes from the Philharmonie U-Bahn station or just a 15 minute walk from the main station and hence very nicely located. The staff are very professional and gave me a good welcome. The room was very well-kept and for the price, a good size. Excellent WiFi coverage at good connectivity speeds. Overall, a very nice stay in a very nice hotel.