Best Western Plus Fairburn-Atlanta Southwest

This was my first time going to  Atlanta for a concert. I really enjoyed my stay. The room was clean and the customer service was great. The breakfast was good, well seasoned. It was only 12 min from the airport and from the venue of the concert.

Katarina at the best Western was absolutely amazing. She was super helpful and friendly and accommodated us in every way. The beds were very comfortable and the location was perfect since we attended the Georgia Renaissance fair. The breakfast was very good as well. We definitely will be coming back every year.

I did not get the room i booked. It was not clean at checkin. I found out after going to the room. Had to go back to desk and accept a different style room

The wifi is inconsistent. The lost connections make it impossible to watch TV more than 15 or so min at a time then the TV would reset. This was not a TV issue - it was the connectivity. There have been hardware updates that make the rooms look nicer, but the building is old. The staff was helpful when I interacted with them, but there was no housekeeping the week and a half I was there. The guests were loud and smoked a lot. There is a lot of police activity in the area.

The indoor pool was ICE COLD. It was my daughter's bday gift. She loves swimming on her bday. Unfortunately she wasn't able to. Then breakfast shut down before 9 a.m.

I paid for a King bed, with sofa bed. When I checked in they did not have the room I paid for. We did not stay. We went someplace else

The room door was broken and idk what was in the maid room by the elevator but it smelled so bad

Amazing staff, nice breakfast and clean rooms. Everyone greets you with a smile and happy to help with anything you need.