Family friendly Hotels in Medina

I stayed at this hotel in Medina coming from Mecca. The rooms are all in one floor. Same floor as the restaurant and the mall. Checking in was easy and seamless. Dian helped us and made our stay enjoyable. He went out of his way to make sure we have all we needed. Breakfast was amazing kudus to chef Hares Elsayed is definitely top class chef. Nasrulsin working hard to ensure everyone’s needs are met. Sama at the reception was very helpful and courteous. Assisted us and was always smiling and helpful. I see Leena on the main floor always asking us if we need anything. All in all the service and staff in this hotel is top notch and one of the best experiences I had in a Marriott hotel being a reward Member for the 13 years. I had a 2 bedroom apartment and was very spacious and clean. The hotel is a far from Alharam but the shuttle is always on time for all prayers. It takes 15-20 minutes. It’s connected to the mall where all kinds of food are available. I will definitely recommend this hotel and will stay here if I come back to beautiful Medina

Good, clean and spacious suites with very well mannered staff. They have a cafeteria in the lobby where breakfast is served, not in the form of buffet but one can order a breakfast dish, with a drink and water (one for each). 5-10 minutes drive to Masjid-e-Nabawi by taxi, cost totally upto your negotiation skills. Al Rashed Mega Mall is just across the road but the road is so busy, please don’t even think of crossing it straight on foot. Either take a taxi (sounds weird) or walk down the lane till a crossing and then come back all the way up. During my stay of 3 nights, I couldn’t go there even once. On the lane behind, 10 mins walk away, you will be able to find all restaurants like tazaj, dominos, mcdonalds etc. Overall, a pleasant stay, 20-30 mins from Airport and Harmain Train Station.

I booked this hotel based on Agoda review, especially for the location. Price was higher as if it was 5 stars hotel. I stayed in Makkah in Movenpick hotel in the same week with only 30$ more than the price of this bad hotel. While Movenpick hotel is a true 5 stars with all positive around it, Golden Tulip Al Zahabi in Madina is the worst I would say. - Room was too small - Breakfast is not with quality plus the staffs are very unprofessional. I orders for omelettes for my breakfast and it was just before my checkout to catch my train. I found responsible staff left the site for a long time without notice! This is one of the example only on the quality of service. - Room aminities were bad, broken, defective. After noticing them, no response was evident. I had to request several times to fix these. Washroom has moulds here and there and spill water from shower base. - Room had an iron board but no iron. After requesting for this, it took more than a hour to get one. They called me to dial 4 for this service and found that room phone was also not working! - Room Hair dryer was not working - Requested for toilet tissue as they gave only one for my 3 nights stay but request was reluctantly accepted after one day. -Room has window (room 214) and its hinge was observed broken. I felt security threat. - Most of the staffs can't speak in english. I would not recommend this hotel if your budget is more than 100 as you will get better hotel with this price. Still I can't believe it tool more than 230$ per night from me. I booked this through Agoda thats why I was not able to cancel after seeing poor things and room space.

The hotel is new and very clean.