Reviews of Hotel Genesis

We went to spend the weekend with a group of friends. We all stayed at this hotel. When booking (made over the phone) we asked for a crib for our room, because we have a 6 month old baby. When we got to the room, we didn't have a crib. I went to reception to find out what happened, and they told me that we had said we didn't want a crib. They got into trouble, I assume, with another friendly couple who initially wanted a crib, but then didn't. Ok, so far so good, confusion happens. They took the crib later, after charging us €7.5. It should be noted that the room was tiny and with the crib we had no space to put our things and we barely walked around the bed. What intrigued me most was the fact that the crib did not have a mattress. Basically, there was a board with sheets on it. I can't understand how they have conditions like that for a BABY to sleep!! It's just that sleeping there or on the floor was exactly the same thing. I think it's regrettable in today's times, when there are so many options for cheap cots and mattresses, for a hotel to neglect itself in this way. The room, although very small, was not bad. But the available sockets didn't work, if we hadn't been equipped with a power bank, we wouldn't have charged our electronic devices. The breakfast was good.