Best Western Premier Central Hotel Leonhard

If a guest desires air conditioning, be aware that the unit does not provide the cooling level one would expect. It simply moved air around. The hallway was cooler than my room. If a guest requires wi-fi, be aware the service is very poor. I moved to the hallway chair to get a useable signal. Breakfast food, number of choices and service were excellent.

We were impressed by the built-in amenities and meals offered by the Best Western Premier Central Hotel Leonhard. Hotel was very comfortable and was located very close to the old city and within manageable walking distance from the railway station in Feldkirch. It was very close to the Schattenburg castle. The breakfast layout was very good and the restaurant was specious. They had a reasonably good choice in the breakfast layout to select from. Room was cozy and we could take a bird’s eye view of the old town. Staff manning the reception were very courteous and helpful and catered very well to our needs. We experienced that the seats in the reception area inadequate if a group of guests wished to stay in that location. Even though seating facilities was available in the adjacent area a hotel employee did not allow us sitting in the adjoining lounge where there were sofas and seats. We were enjoying our stay very much until this employee behaved very discourteously harassing us just prior to our departure. Reception staff intervened and apologised to us as a measure of damage control but management of this hotel should take note of this harassment we faced, which we have already reported to prevent such incidents that would tarnish the reputation of their hotel, Consider increasing seating facilities in the reception area for guests. This incident compelled us to rethink seriously about the number of stars that we could give to this hotel.

Uninterested, foreign staff. Not being racist it’s just cheap labour. Super expensive cocktails. Extra to enter spa for HOTEL GUESTS! ‘Free’ wine and beer with supper…. But only from 7.30-9pm! So drink fast. Then they kick you out. Plastic covers on the bed so you sweat like mad. We had single beds instead of the double we booked: was told YOU can push them together!