I rarely review hotels, but this experience was really bad.
On the night of July 5, 2022, the service attitude of the front desk was really bad. I booked 2 rooms on Ctrip. The time was one after the other. If you have to stay the day before, you don't need a deposit, and if you check in the next day, you need a deposit. You need a reason, and the front desk is still angry. This is really not the attitude that the service industry should have. It has always been perfunctory with the reason that this is our job. Really poor experience, the front desk on duty on the night of July 6, 2022 should really learn the service attitude. Also, when I checked in, I emphasized many times that I don't want a side account, and it happened to open a side account for me. I was really speechless.
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