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Fenghuang Best River View Hotel Guest Reviews
4.7/5
Outstanding
1072 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
A great location and wonderful view, we ended up paying a little extra when we arrive to upgrade our room to have a bit more space and bigger beds. The host was very accommodating and helpful with providing advice on what to do and where to go. We only stayed one night but I think that is enough time to see all of the sites in this pretty little town. 
6/11
Response from Property: Dear Australian guests: It was nice to meet you at that time. You were friendly and warm, as warm as our Chinese people; I am even happier to see your review, because you have had a wonderful journey. China is a multi-ethnic country with different climates and beautiful landscapes. We welcome you to come to China again !
Guest User
Panorama Family Friendly Room (Balcony)
Checked in Dec 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Jan 17, 2025
This is our first time in the area and we really enjoyed our stay. The view from our room was incredible and offered a panoramic view of the ancient city. Our host graciously gave us an overview of the area and what places to hit up. She was also able to help us out with contacting the local authorities when we lost our drone and needed to access a neighboring house. Overall, we really enjoyed our time here and would recommend for anyone looking to visit the area for the first time.
P.S. they also have two super friendly cats so if that’s your thing, come meet them!
Response from Property: It was nice to meet you at that time. You were friendly and warm, as warm as our Chinese people; I am even happier to see your review, because you have had a wonderful journey. China is a multi-ethnic country with different climates and beautiful landscapes. We welcome you to come to China again !
Peng’s
Panorama Family Friendly Room (Balcony)
Checked in Nov 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Dec 3, 2024
I had a wonderful stay at the Fenghuang Best River Hotel and would recommend it to anyone! From the start of my arrival, the service from the receptionist was impeccable, where she explained how to arrive at the accom as it was slightly confusing due to the lack of Didis. Rooms were extremely clean and spacious, and the receptionist was extremely enthusiastic in giving us a guided itinerary and map for the area. The view from the balcony views were spectacular and rivalled the ones on the ground level. Would recommend to anyone looking for a stay located in the heart of the action, and as a bonus for any cat lovers there are 2 cats to play with in the lobby :D
Response from Property: 【有電梯、水暖空調】【院子都可270°欣賞核心保護區1.2公里沱江】【最佳攝影機位民宿】感謝選擇故里,還給了這麼多的包容和鼓勵的5分。故里位置優越,以媲美觀景台的絕美全景深受各位遊客喜愛。院子可以270°欣賞保護區1.2公里沱江風光帶,觀日落。院子可以拍照、休閑;公區設有觀景露台,一樓觀景大廳。享受的自然之樂。歡迎您下次在來入住體驗,有緣再見!再次表示感謝!
Mireja
Invincible Panoramic Tub Double Bed Room (With External Balcony)
Checked in Sep 2024
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on Oct 21, 2024
Location is the best. Host contacted me in advance to advise how to get to the hotel and helped me with luggage and taxi. Host speaks English. Room is super comfortable. View is amazing. The best hotel in my long trip in China. Highly recommend to stay here.
Response from Property: My dear friends from Latvijas : Thanks for your good review!You are so nice and friendly! Nice to meet you and best wishes for you! Welcome to FengHuang ancient town. Felicidades! Nos veremos en el futuro!
Sara_na
Bright Moon Panoramic Double Bed Room (With External Balcony)
Checked in Aug 2024
Solo travelers
5 Reviews
5.0/5
Outstanding
Posted on Sep 14, 2024
This hotel offers the most amazing view of the city. Day and night you can enjoy the mesmerising view of the town from your hotel room. Hotel staff are very helpful, welcoming and informative. Thanks so much for making my stay there much more pleasant and comfortable. Definitely recommend this place.🥰
6/7
Response from Property: My dear friends from MONGOLIA : Thanks for your good review,and stay our hotel two night; nice to meet you and best wishes for you! Welcome to FengHuang ancient town. Nos veremos en el futuro!
Great little hotel. 5 stars for location, great heater for the winter and smart toilet. There are two lovely cats roaming around the lobby. Staff were very helpful and tries their best to accommodate.
Note that this hotel does not provide laundry services even though trip.com lists that it does. Might have to do some sink washing. It's winter so I hung my socks on the ceiling railing and cranked up the heater. Dried in half a day. Leaving in balcony to dry will take dayssss. Haha.
Response from Property: 來自澳大利亞的朋友謝謝您的分享,有緣歡迎您再來,是的洗衣是收費的服務,我們也是聯繫乾洗店。攜程在trip網站翻譯過去可能不夠準確,我們國內的中文網站標準很清楚。
Gippi
Invincible Panoramic Top Floor Terrace Tub Double Bed Room
Checked in Apr 2024
Couples
8 Reviews
5.0/5
Outstanding
Posted on May 7, 2024
The best hotel in fenghuang. The view from the rooms is stunning. We were welcomed by the staff which is polite and helpful, providing lots of helpful informations about the city and where to explore. Great cleanliness, very recommended to stay more nights as the city is wonderful at night and the hotel is so comfortable.
Response from Property: Thank you for your interest and I hope you enjoy your trip in China. Welcome to visit China and Phoenix again.
Martina Compagnoni
Bright Moon Panoramic Double Bed Room (With External Balcony)
Checked in Sep 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Oct 28, 2024
The view of the town from the room is beautiful and from the hotel you can reach everything very easily. The receptionist can speak English (here is difficoult finding someone who speaks english) and is really nice and helped us very much.
Response from Property: My dear friends from ITALY : Thanks for your good review!You are so friendly! Nice to meet you and best wishes for you! Welcome to FengHuang ancient town. Felicidades! Nos veremos en el futuro!
Sjoerd
Invincible Panoramic Top Floor Terrace Tub Double Bed Room
Checked in Sep 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Oct 13, 2024
Best view of the this city for sure, recommend for those who looking for the best view out of the balcony and the staff was so nice and helpful!
Response from Property: My dear friends : Thanks for your good review!You are so friendly! Nice to meet you and best wishes for you! Welcome to FengHuang ancient town. Felicidades! Nos veremos en el futuro!
Guest User
Invincible Panoramic Tub Double Bed Room (With External Balcony)
Checked in Mar 2024
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on Apr 28, 2024
I stayed at this hotel for two nights. This was the best experience I had ever had staying in the ancient city in Hunan. The scenery was truly sensational. The room was clean. The bed was very comfy. The toilet was exceptionally clean and convenient. The balcony fitted with the bath tub was amazing!
The owner also lived there. She was very kind and helpful. I would love to stay at this place again if I have a chance.
Response from Property: 小姐姐,很感謝你對故里的喜愛,能給您的中國之旅留下美好的旅行記憶很開心。也感謝你們給朋友介紹了故里。中國有不同的地理氣候條件因此這有不同的山川、河流、平原、湖泊、森林等旅遊資源,中國有着56個民族的人文文化可以探索、有着勤勞、熱情、友善的人民;有着無數美食可以品嚐;有緣歡迎再次來到中國、來到湖南、來到故里!祝你們中國之旅愉快哦。
Guest User
Invincible Panoramic Fu Yue Two-Bedroom Suite (With External Balcony)
Checked in Mar 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Apr 11, 2024
The Hotel is well situated and has nice view.
The staff is really nice, helpful and are available at any hour !
Nice hotel.
Response from Property: Thank you three ladies; [Elevator, water heating and air conditioning] [You can enjoy the 1.2 km Tuojiang River in the core protection area at 270° in the yard] [Best camera position homestay] Thank you for choosing Guli and giving so many 5 points for tolerance and encouragement. Guli has a superior location and is loved by tourists for its beautiful panoramic view comparable to the observation deck. You can enjoy the 1.2 km Tuojiang River scenic belt in the protection area at 270° in the yard and watch the sunset. You can take pictures and relax in the yard; the public area has a viewing terrace and a viewing hall on the first floor. Enjoy the joy of nature. Welcome to stay and experience it next time. See you again! Thank you again!
Guest User
Face To Mountain 2-bed Room
Checked in Feb 2024
Other
5 Reviews
2.0/5
Posted on Mar 30, 2024
Grossly below expectations thus overall a rather disappointing experience.
And the very steep long flight of stairs can be tricky, even dangerous if you have large or heavy bags, and a bit elderly or require some assistance walking.
But the location is good and near the river.
Response from Property: Handsome guy, I'm sorry that I couldn't satisfy you. Yes, our location is very good. The difference between a homestay and a hotel is that you can't drive directly to the lobby. But Guli is the only homestay with an elevator in the core protection area. The car can go directly to the downstairs of the homestay. Our warm service should be something you haven't received abroad. Next time, I hope you don't have to book a room first, and choose the one you like when you arrive at the site, and you won't be so dissatisfied with the business. After getting off the car, there are about 40 steps less than two floors high. Fenghuang Ancient Town is located in a hilly terrain; it is not a plain. Relatively speaking, it is very convenient to walk for more than ten minutes without dragging luggage. You Chinese can speak Chinese very well, but you can't understand the geographical conditions of various regions. Our external website profile has a very detailed introduction. The location is really not high and the scenery is excellent. The Chinese have a saying: Things do not come from the things themselves, but from the imprint of the observer! This is the hometown of your ancestors, not your hometown after all. I wish you a happy life in the future. I opened Ctrip's global order acceptance permission because a Thai girl likes Guli. Now I am considering whether to close it.
Alex_Feal
Fu Yue Balcony Tub Double Bed Room (Non-Panoramic)
Checked in Aug 2024
Couples
48 Reviews
3.7/5
Posted on Oct 9, 2024
Solid hotel on the path above the old town. It’s good to be slightly further away due to the noise that place makes during the night but the hotel remains within a 2 minute walk.
Response from Property: We will see each other in the future
We spent a wonderful night at the hotel. We arrived in the evening and the girl working at the front desk kindly helped carry my bags up the stairs. She offered cold drinks while checking us in, showed us the room, and introduced us to the attractions and gave us restaurant recommendations. She helped us find a taxi when we left (Didi service was unavailable.) She was really kind and helped us a lot.
The hotel is located at the bend of the river. From the balcony, we could take in the beautiful night scenes. All the main attractions are just a few steps away. We happened to arrive the night before the mid-autumn day and thoroughly enjoyed the holiday atmosphere.
We were happy to spend a night in Fenghuang Ancient City and stayed at this local hotel. Would recommend it to anyone visiting Fenghuang.
Response from Property: My dear friends : Thanks for your good review!You are so friendly! Nice to meet you and best wishes for you! Welcome to FengHuang ancient town. Felicidades! Nos veremos en el futuro!
Andy.Ag
Bright Moon Panoramic Double Bed Room (With External Balcony)
Checked in Aug 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Sep 17, 2024
Great place to stay to visit the Phoenix Ancient Town. Cars cannot go inside the Phoenix Ancient Town. So the hotel is well located on the edge and you can easily access by crossing the road and going down the stairs. The room was clean and had an air conditioner.
Wang spoke English and was very friendly to explain the main attractions. She also assisted to carry the luggage. Thank you. As pointed out in other reviews, there are a bit of stairs to reach the hotel. As a trade off, you will get some amazing views.
For tourists, please note that the easiest way to come here is via the Fenghuangguchen High Speed Railway Station. From there you will need to take a taxi for around CNY25. I don’t think there was Didi yet at the time of this review.
Response from Property: My dear friends from AUSTRALIA : Thanks for your good review!You are so friendly! Nice to meet you and best wishes for you! Welcome to FengHuang ancient town. Felicidades! Nos veremos en el futuro!