Sold as a room with a jacuzzi and a view of the Caldera. In reality, it was a cubicle beneath a restaurant. There was a small jacuzzi tub already filled with stagnant water but no faucet (who else had used the water?). The window that allowed you to see the landscape from the tub had the curtain down and broken, so there was no view. We asked for it to be fixed, but they only fixed the curtain high up (so as not to block the sun the next morning). The tub was rusty and cracked in several places, as were the bathroom door and window. Smoke and the smell of cooking came from the restaurant below, so it was impossible to keep the window open without getting fried food. The noise made it impossible to sleep. Not only because of the restaurants and the late-night music—double-glazed windows would have been enough—but also because the air conditioning and tub motor was constantly running, loud, and unbearable. We filed a complaint to no avail, and so, even after having paid, we fled to another property.
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