Verified traveler
January 7, 2024
We have been staying here for years and love this place. This stay was an outlier, and I sincerely hope just a one-off bad experience. While the room appeared overall clean, these rooms are pretty poorly done all in all. It was 24° outside when we arrived. The room(s) were freezing and took about 2hrs to warm up as the heat was off. 1 of the heaters did not work until about 20min of resetting at the outlet. We stay here every time we are in Flag and always recommended to friends, but this was the first time we felt like we drastically overpaid, we not comfortable and did not sleep much. All night we heard people clomping around upstairs, outside the window and at the stairs. Coffee maker was quite dirty along with some of the dishes.