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Explore Guest Reviews of Hotels in Florence

Searching for hotels near Basilica of Santa Croce in Florence? Compare room rates and reviews to find your ideal stay.
La Maison du Sage
4.6/551 Reviews
Florence Historic Center
Hotel has many pros - great location, beautiful ambience and the rooms are very clean and well maintained. Unfortunately we felt slightly let down by the customer service. There was a slight misunderstanding upon check in - whilst our rate was room only, we were asked what time we wanted to have breakfast- and neither my husband nor I realised this was not part of the rate and thus would entail a fee. Whilst I will be more careful in future it’s a very easy mistake especially when having made a number of bookings! Whilst I paid the additional 40 euro, I feel that the staff could have approached this misunderstanding better. I feel a discussion should have taken place before my card was charged. I did speak to the manager regarding the issue but I feel that the decision had been made and she had been advised we knew about the additional charge. Whilst I agree it placed her in a predicament, and that she was very professional regarding the matter, I do feel it’s instances like this that show true customer service- and that was not displayed here.
Relais Santa Croce
4.6/560 Reviews
Florence Historic Center
On the event of my husband's 70th birthday, I reached out to the Relais Santa Croce directly for assistance in creating a memorable trip for ourselves and 12 of his closest friends. Flora, and ALL the staff at this beautiful 'Palazzo Hotel', could not have been more helpful, accommodating and sincere. They assisted in creating an amazing 5 days in Florence, uniquely curated to all our needs - museum tours, wine tours in the countryside and fantastic restaurant reservations. Besides Flora, the General Manager and the excellent front desk staff....Carlo and the Food and Beverage staff, facilitated an amazing in-suite Welcome Dinner for 12 people, special group lunches, and a kept our in-suite hospitality bar stocked and operational for 5 straight days. All these services were done with exceptional professionalism but also warm and sincere friendliness. Even though we were a bigger party, and lots of 'moving parts' we were never made to feel that any of our requests were a bother, or not achievable. In summary, although we have stayed all over the world in 5 and 6 star hotels, and in many Relais & Chateaux ....I would consider this one of the top 10 hotels we have ever stayed in in regards to service. Thank you for a truly amazing trip.
Canto Degli Aranci
4.8/525 Reviews
Florence Historic Center
I cannot recommend Canto degli Aranci highly enough! This little B&B in the heart of Florence was one of the best places I EVER stayed in many years of travel across many countries. Where can I begin? The location is ideal for anyone visiting the main sites in Florence. It is about a 15 minute walk from the main train station of Santa Maria Novella, a 5 minute walk to the Duomo, just around the corner from the Bargello Gallery, about 10 minutes to Piazza della Signoria, and the Uffizi Gallery... It really is right in the center of everything. My room was also excellent. It was clean, comfortable, and chicly decorated. I slept soundly on the very comfortable mattress. Every morning, I was able to start my day with an amazing breakfast prepared by one of the two women working in the kitchen. It really does feel like staying in a family home. The expresso and cappuccino was the best! Marta and Flavio were prompt to respond to all my questions by email before my arrival and even offered sightseeing tips. Flavio made check-in and check-out a breeze, and in the mornings he would make sure that I had a good plan for the day. I had an incredible stay at Canto degli Aranci, and I hope that I can return again!
Plaza Hotel Lucchesi
4.5/5110 Reviews
Florence Historic Center
We stayed in this beautiful hotel for Epiphany with the whole family, we are two parents with two children. We had a great time and will definitely be back! The hotel is wonderful in an evocative setting, along the Arno, it is also very close to the Ufizzi, the old bridge and the center. The staff is extremely kind and hospitable. For us it has become a place of the heart! Absolutely to try !!! ♥ ️
Peruzzi Urban Residences
4.6/532 Reviews
Florence Historic Center
Peruzzi Residences. If you can, stay here. It’s wonderful. What’s to like? So much. It has all the typical draws. The location is simply superb. It is within a 5-10 minute walk of almost all the major attractions (5 minutes to the Uffizi, 8 to the Duomo, 7 to get across the Arno, 7-8 to the Ponte Vecchio). The rooms are (very) large, super comfortable, quiet, clean and with good AC. Breakfast is very good and delivered in the atmospheric kitchen/breakfast and living area. Beds are comfortable. Storage superb. They provide new bottled water (still and sparkling) each day. There are fruit baskets out throughout the day. It's just a very nice place to stay. But then there are the things that make it special. The hotel itself is within an 11th century (yes, that’s right, 11th century) tower, owned originally by the Peruzzi family. The rooms have wonderful high ceilings, and the décor is gorgeous. It really does look like the photos. If you want to feel like a pampered Florentine, then definitely stay here. Also, Roberta, who is the main caretaker and concierge, is simply wonderful. Do talk to her about things to see and do – even if you think you’ve got it all sussed. She asked us what kinds of things we liked, and then whipped out a map and described neighbourhoods, the relative vibe of each neighbourhood, why places were special, and pointed out other smaller special places as well. On subsequent days, remembering what we liked, she would have additional gems for us to check out. She helped each evening with restaurant reservations, and her recommendations were never off (we are vegetarian). Do the wine tasting one night. Roberta hosts it with glee. It does take maybe an hour, but you get to try some of the wine produced by the owners of the residence and hear more about the history of the building. Roberta used to be a librarian for a local arts college, so she is an absolute treasure trove of information – if you want it. She’s never intrusive. In short, a great place to stay – highly recommend it! Thank you Roberta and Peruzzi residence staff!
Hotel Santa Croce
4.4/567 Reviews
Florence Historic Center
The hotel location is close to the historic centre. We could easily walk to all the sights except the Accademia which is a bit further away. But everything else is a quick walk away - Duomo, Uffizi, Bargello, Arno river. This is a historic building so it comes with its own quirks, like no lift, a slightly cramped dining area. But these did not bother us at all. It is a bit far off from the Firenze Santa Maria Novella train station if that matters to you. One needs to take a mini bus to reach the nearest bus stop and then walk a bit through the narrow streets. So you would be better off travelling lightly and avoiding heavy luggage. The staff( owner perhaps?) was most helpful and welcoming. He gave good recommendations for dining options nearby. He helped me and my daughter to carry our suitcase up the staircase. He gave helpful tips and oriented us to the neighbourhood. Since we had enquired about kettle availability in the room prior to our arrival, he had arranged for a kettle too in our room. I also have to call out the fact that he even graciously made arrangements for an early breakfast for us one day as we had to leave very early for a day trip to Siena, San Gimignano and Pisa. No other hotel that we stayed at during our 2 weeks travel in Italy, Belgium and France had done this. I would highly recommend this hotel precisely for these 2 reasons - the excellent location and service.

Frequently Asked Questions

Florence Travel Guide

Looking for hotels in Florence? Trip.com is a great place to start. If you want to stay at the best hotel in Florence, Trip.com is here to help! Located in Italy, Florence is a well-known and vibrant city. You can stay 3-5 days at hotels in Florence without running out of things to do.

For those traveling for business and tourism, Peretola Airport (Amerigo Vespucci Airport) is the preferred choice when visiting Florence. Besides flying, taking a train to Campo Di Marte Station is one of the other major methods of transportation.

Trip.com offers discounts of up to 20% on 1752 boutique hotels in Florence. Florence has high quality and low-priced hotels. You can spend one night at a nice hotel for only 130 USD. There are 21 five-star hotels in Florence at an average price of 473 USD per night. There are 108 four-star hotels in Florence at an average price of 170 USD per night. There are 138 three-star hotels in Florence at an average price of 111 USD per night. There are 62 two-star hotels in Florence at an average price of 83 USD per night. Florence has many well-known chain hotels which are suitable for both business trips and vacations. In Florence, there are hotels under the Hilton brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Hilton. In Florence, chain hotels such as Hilton are one of the top choices among travelers. C-Hotels Diplomat Florence in Florence is a favorite among Trip.com users. Grand Hotel Minerva Florence is also one of the most frequently chosen hotels.

If you stay at a hotel in downtown Florence, nearby attractions like Holy Trinity Bridge, Museo Salvatore Ferragamo, Rucellai Palace can be your first stop. If you want to spend a fun vacation with your family, locals recommend visiting Villa Gamberaia, Siena, Chianti. You can also visit top-rated attractions like Fortezza da Basso, Piazza della Repubblica, Ponte Vecchio. With a developed commercial area, visitors can head to Ferragamo, The Mall for a great shopping experience.

Average Temperature

• January to March: 10.56°C during the day, 5.61°C at night

• April to June: 20.31°C during the day, 14.35°C at night

• July to September: 26.55°C during the day, 19.92°C at night

• October to December: 13.16°C during the day, 8.34°C at night

Average seasonal Rainfall

• Spring: 62.57 cm

• Summer: 71.17 cm

• Autumn: 57.43 cm

• Winter: 99.7 cm

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