The Westin Excelsior, Florence

Piazza Ognissanti 3, Florence, 50123, Tuscany, ItalyShow on map
Renovated: 1997 Located on the banks of River Arno in Florence's historic Piazza Ognissanti, The Westin Excelsior offers luxurious rooms and suites, many overlooking the river and the Oltrarno area. Ponte Vecchio is 900 metres away. Air-conditioned rooms at the Excelsior feature stylish furniture and Carrara-marble bathrooms. Each room offers a Westin Heavenly Bed? and a 32" plasma-screen TV with a multilingual programme selection and a digital jukebox. A varied buffet breakfast is provided daily in the elegant Sala Caminetto hall. During the day you can relax with a drink on one of the hotel's terraces with city views. For dinner you can enjoy the Mediterranean cuisine of award-winning Chef Enziana Osmenzeza. You can book spa treatments and make use of the wellness centre at a partner hotel located opposite the property. The 5-star Westin Excelsior is 500 metres from Santa Maria Novella Train Station and a short walk from the historic centre. It is surrounded by some of city's most popular restaurants and designer boutiques.Show More

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  • Very Clean4.8
  • Excellent Amenities4.8
  • Excellent Location4.8
  • Excellent Service4.8
  • 4.9/5Perfect

    100% Recommended
  • Very Clean4.8
  • Excellent Amenities4.8
  • Excellent Location4.8
  • Excellent Service4.8
  • 4.9/5Perfect

    100% Recommended
    • 6.7km
    • 870m
    9 places of interest within 1000m, 211m from downtown
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    Wi-Fi in designated areas
    Airport pickup service
    Restaurant
    Café
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    Single Room
    15-18m²
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    20-25m²
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    25-30m²
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    Deluxe King Room with Arno River View
    20-25m²
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    Buffet breakfast, extra €44.50
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    2 Breakfasts
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    Premium King Room with Arno River View
    25-30m²
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    Buffet breakfast, extra €44.50
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    Buffet breakfast, extra €44.50
    Special offer! Non-refundable
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    Special offer! Non-refundable
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    1 Breakfast
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    2 Breakfasts
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    Best price with 2 breakfasts
    2 Breakfasts
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    Confirmed within 3 hours
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    1 double bed
    Only 5 left on our site
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    2 Breakfasts
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    Penthouse
    22-33m²
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    Reviews(13 verified guest reviews)

    • YONGXI

      China

      • Deluxe King Room
      • Stayed in November 2019
      • Business travelers
      • 11 Reviews
      5/ 5
      Perfect

      The hotel is located on the banks of the Arno River. The main entrance of the hotel is directly opposite the French consulate. There is a small square in front of the hotel. You can temporarily park your car temporarily and open small markets on weekends. Five minutes walk along the river bank is Uffizi Gallery, Old Bridge! The window opened in the room is directly opposite the Baihua Cathedral, Giotto's Bell Tower, and the church can be opened to the full view of the church. The left hand old bridge and the right hand Holy Trinity Bridge, the view is excellent! The bedding is comfortable, the room area is relatively large in Italy, classical and luxurious. The only dissatisfaction was that the booking fee was clearly the money for the river view room, but the front desk said that the reservation was only for a superior room. But polite and old-fashioned at the same time, because I emphasized that if it was n’t for the river view room, there would be no meaning to live here. The front desk said that I was sorry the room was full, and I could upgrade to the river view room on the balcony of the administrative floor if I added 200 euros. After expressing dissatisfaction, I asked to wait at the front desk for a while, but also forced them to check the room again, and finally got this river-view room without replenishment! I don't know if this is the case, it is Ctrip or the hotel routine.

      Translation provided by Google
      Posted November 27, 2019
      Helpful

      YURONG

      China

      • Room Assigned on Arrival
      • Stayed in October 2019
      • Friends
      • 10 Reviews
      5/ 5
      Perfect

      The breakfast is very rich, as well as Chinese fried spring rolls and steamed dumplings. There are many fresh choices of fruits, freshly made of various eggs, and four Chinese teas. It is a 10-minute walk from the station and all the attractions and shops. This time, I was lucky enough to upgrade to the suite, about 40 square meters, and the bathroom has 15 square meters. The only downside is that the toilet is relatively high.

      Translation provided by Google
      Posted October 9, 2019
      Helpful

      TAO

      China

      • Deluxe King Room
      • Stayed in December 2019
      • Couples
      • 5 Reviews
      5/ 5
      Perfect

      The hotel is very classic and beautiful, the breakfast is particularly delicious & # 128522;

      Translation provided by Google
      Posted December 26, 2019
        Helpful

        KONGZHI

        China

        • Deluxe Room
        • Stayed in July 2019
        • Families
        • 19 Reviews
        3.2/ 5

        1. The hotel is very old, the hygiene in the room, especially the corners, is not good, there is dust; 2. The hotel's breakfast is good; 3. Because of the request with Ctrip before coming: Arrange a Unicom room, Ctrip's customer service confirms to contact the hotel It was integrated into the system, but when checking in at the hotel front desk, the other party said that they did not receive an email notification. They asked us to contact Ctrip and contact Ctrip with the hotel. There was no result. If we want to adjust to a Unicom room, the hotel will charge 70 euros Each room / night, two extra nights cost 280 euros. I am not satisfied that Ctrip's treatment of this matter has turned to compensation for customers. From 300 yuan to 140 yuan, I feel bad. After checking in, we lived The left and right rooms can be connected, the specifications of the rooms have not been upgraded, and they are speechless! But having fun on vacation is the most important thing! Happy unconditionally!

        Translation provided by Google
        Posted August 3, 2019
        Helpful (1)

        Guest User

        Hong Kong, China

        • Deluxe Room
        • Stayed in August 2019
        • Couples
        • 3 Reviews
        5/ 5
        Perfect

        Very beautiful hotel by the river. Room was big and clean with a balcony looking out the river. Breakfast was great and delicious. Concierge was very helpful. We were so happy to find a plate of fruit in our room when we got back from our short trip to Pisa. Highly recommend this 5* hotel to anyone who come to visit Florence.

        Posted August 18, 2019
          Helpful
          • 1
            2

        Hotel Policy

        Check-in and Check-out
        • Check-in from 15:00
        • Check-out before 12:00
        Child Policies
        Children are welcome at this hotel.
        Guests 13 years and over will be charged adult rates.

        Need to Know

        Important City Info
        [Aug 6, 2021 - Dec 31, 2021] According to the Decree Law n.105 dated 23rd July 2021, from the next 6th August 2021, the access to the following hotel facilities is allowed ONLY to guests with Covid-19 certification(Green Pass): - Indoor bars and restaurant; - Indoor Wellness centre, indoor gym and swimming pools; The possession of the Green Pass is mandatory to access the accomadation facilities for some hotels. For details, please contact the hotel.

        Hotel Description

        • Renovated: 1997
        • Number of Rooms: 58
        Located on the banks of River Arno in Florence's historic Piazza Ognissanti, The Westin Excelsior offers luxurious rooms and suites, many overlooking the river and the Oltrarno area. Ponte Vecchio is 900 metres away. Air-conditioned rooms at the Excelsior feature stylish furniture and Carrara-marble bathrooms. Each room offers a Westin Heavenly Bed? and a 32" plasma-screen TV with a multilingual programme selection and a digital jukebox. A varied buffet breakfast is provided daily in the elegant Sala Caminetto hall. During the day you can relax with a drink on one of the hotel's terraces with city views. For dinner you can enjoy the Mediterranean cuisine of award-winning Chef Enziana Osmenzeza. You can book spa treatments and make use of the wellness centre at a partner hotel located opposite the property. The 5-star Westin Excelsior is 500 metres from Santa Maria Novella Train Station and a short walk from the historic centre. It is surrounded by some of city's most popular restaurants and designer boutiques.

        Services & Amenities

            Restaurant
            Bar
            Gym
            Conference hall
        Transportation Services
        • Airport pickup service(Additional fee)
        • Pickup service (bus/train station)(Additional fee)
        • Drop-off Service (Bus/Train Station)(Additional fee)
        • Car rental
        • Bicycle rental(Additional fee)
        Health & Wellness
        • Gym
        • Spa
        • Massage
        Front Desk Services
        • Bellhops
        • Luggage storage
        • Front desk safe
        • Valet parking(Additional fee)
        • Concierge service
        • Attraction ticket service
        • Wake-up call
        • Credit cards accepted
        • Express check-in/check-out
        • Currency exchange
        • Front desk (24 hours)
        • Door attendant
        Cleaning Services
        • Laundry room
        • Ironing service
        • Room cleaned: daily
        • Laundry service
        • Laundry service (off-site)
        Food & Drink
        • Restaurant
        • Café
        • Room service
        • Children's meals
        • Bar
        Other
        • Multilingual staff
        • Wedding service
        • Dry cleaning
        Public Area
        • Wi-Fi in designated areas
        • Mini shopping mall
        • Flower shop
        Business Services
        • Conference hall(Additional fee)
        • Business center
        • Fax/copying service
        General
        • Heating
        • Elevator
        • Lobby bar
        • Accessible rooms
        • Newspaper in lobby
        • Non-smoking public areas
        • All rooms non-smoking
        • Non-smoking floor
        • Security alarm
        • Smoke alarm
        Kid's Facilities
        • Childcare service

        Transport & Attractions

        Airports

        Florence "Amerigo Vespucci" Airport

        About 19m from hotel by car

        6.7km

        Railway Stations

        Firenze S.M.N.

        About 11m from hotel by foot

        870m

        Leopolda Station

        About 13m from hotel by foot

        1km

        Areas

        Florence Historic Center

        About 11m from hotel by car

        3km

        Places of Interest

        Chiesa di Ognissanti

        53m

        Arno River

        139m

        Chiesa Battista di Firenze

        139m

        Piazza Vasco Pratolini

        193m

        Arya

        203m

        Piazza Carlo Goldoni

        209m

        San Frediano in Cestello

        242m

        Galleria Luigi Bellini

        249m

        Museo Bellini

        249m

        Chiesa di San Paolino

        1km
        The Westin Excelsior, Florence Frequently Asked Questions
        How much does it cost to stay at The Westin Excelsior, Florence?
        Prices at The Westin Excelsior, Florence are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
        What is the closest airport to The Westin Excelsior, Florence?
        The closest airport is Florence "Amerigo Vespucci" Airport. It is 6.7km from the hotel and approximately a 19minutes journey by taxi.
        What are the check-in and check-out times at The Westin Excelsior, Florence?
        The check-in time is from 15:00 and the check-out time is before 12:00.
        Does The Westin Excelsior, Florence provide airport transfer services?
        Yes, The Westin Excelsior, Florence provides airport transfer services.
        What amenities and services does The Westin Excelsior, Florence have?
        The Westin Excelsior, Florence has the following amenities and services: Wi-Fi in designated areas, Airport pickup service, Restaurant.
        Does The Westin Excelsior, Florence have a swimming pool?
        No, The Westin Excelsior, Florence doesn't have a pool.
        Does The Westin Excelsior, Florence have fitness amenities?
        Yes, The Westin Excelsior, Florence has fitness amenities.
        Does The Westin Excelsior, Florence provide free Wi-Fi?
        Please view the amenity list on the hotel page.
        Does The Westin Excelsior, Florence have non-smoking rooms?
        Yes, The Westin Excelsior, Florence has non-smoking rooms. Please view the hotel listing for details.
        Does The Westin Excelsior, Florence provide breakfast?
        Yes, The Westin Excelsior, Florence provides breakfast.
        Does The Westin Excelsior, Florence have a restaurant?
        Yes, guests can eat at: Restaurant, Café.
        Is parking available at The Westin Excelsior, Florence?
        Yes, parking is available at The Westin Excelsior, Florence.
        Does The Westin Excelsior, Florence have children's amenities?
        The Westin Excelsior, Florence has the following children's amenities: Childcare service.
        Where is The Westin Excelsior, Florence?
        The hotel address is Piazza Ognissanti 3. The hotel is 211m from the city center.
        Is The Westin Excelsior, Florence close to transport stations?
        The closest station is Firenze S.M.N.. It is 870m from the hotel. View On Map
        Is The Westin Excelsior, Florence nearby popular attractions?
        The Westin Excelsior, Florence is near the following attractions: Chiesa di Ognissanti(Approximately 53m), Arno River(Approximately 139m), Chiesa Battista di Firenze(Approximately 139m).
        Does The Westin Excelsior, Florence have hot springs?
        No, The Westin Excelsior, Florence doesn't have hot springs.
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