Residenza Alessandra

A great family stay in Florence! Thank you for taking care of our needs and when we had an issue you fixed it right away and made our stay comfortable and enjoyable. Would definitely stay here again!

Fantastick location, magnificent room. Owner and staff couldn't have been nicer, attentive , organized , helpful. Arranged everything very well.

The staff are incredibly friendly and helpful. I met the owner too. He was absolutely delightful!

Rooms are nice and big. Very near to shopping and dining area. Staff is friendly and very respectful. There are two items I would recommend that they improve. 1. Wi-Fi quality. WiFi was available but wasn’t reaching all area of our apartment. Living room, upper bed room didn’t have Wi-Fi connectivity. WI-Fi is such a basic necessity it’s like water now a days. All hotel must ensure they provide best connectivity. 2. A/c in apartment are overly complex. Owner does not know that they are not sync. Still they use just one remote for 2 different A/C units. So when remote shows 18 degree centigrade , you don’t know which room it’s showing for. Owner thinks it’s for both rooms but I can easily prove him wrong. Both room always gets different temperatures reading. Often time one A/C starts and other does not. Cutting 2 star for these.

Great location Very quiet , clean apt. Easily accommodated 4 adults. Very centrally located within walking distance of everything. Small market across the street

Location was great, staff were very friendly and helpful, great size room with a lovely outlook … a few stairs to climb but there was an elevator, could do with in iron but I understand why there wasn’t one … how could you be unhappy about anything in beautiful Firenze …. We would go back for sure … thank you