Hotel Boston

My husband and I loved this room! It was cute and stylish. When we first checked in, the staff was very welcoming. WIFI was great! The room and bathroom was nice and clean. I really enjoyed the bidet and the shower. There was complimentary tea in the room. Breakfast is served from 8am-10 am. The older woman who helped serve was so hospitable, she made a great cappuccino! Even after check out, they were able to hold our luggage for a few hrs while we continued to explore the neighborhood. The Florence S.M train station was not too far (approx. 10 mins). You are expected to pay an additional fee for tax at checkout, which I believe was 24 euros. I would recommend this hotel!

Excellent location in Florence. Great staff and good breakfast in the courtyard.Good restaurants close by too. The picture in my review is from the trattoria down the street.

The hotel held the full amount of the stay as the "deposit" but didn't tell me about it. I thought my stay was automatically charged. Then, when I checked out, staff asked me to swipe my card to pay for my stay, saying that my stay was unpaid. I was unaware of the amount that was automatically deducted from my account so I paid on site when I check out. Then I found out that the hotel charged the same amount twice. Then I called the hotel and staff explained that the first automatic charge was "on hold" and would be returned to me. But three days after I checked out it was still not returned. Then I called again and emailed , finally staff returned that automatic charge to me. The largest amount of deposit I have ever seen is $50 for the entire stay and would be returned or canceled right after checking out .The issue is that , had I not checked my bank account and left the country, I would never have realize the double charge until much later. But otherwise, the stay was comfortable, hotel condition is good, convenient location and good breakfast.

Cleanness of the hotel was subpar. I’m glad we stayed only one night.