Piazza del Duomo, 1, Florence, Tuscany, 50122, ItalySee Hotel Details
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1 night
Guest Reviews
9.4/10
Amazing
118 Reviews
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Verified reviews
Location9.5
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(118)
Positive reviews(18)
Reviews with photos/video(10)
Great service(11)
Clean and tidy(9)
Awesome stay(6)
Guest User
Superior Single Room with Private Balcony of Approximately 9.50 Square Meters
Stay Date Apr 2026
Solo traveler
11 Reviews
10/10
Outstanding
Posted on May 6, 2026
Super great! The Hotel Duomo Firenze is conveniently located and clean. The breakfast is super rich, and there's a super cute little dog that will accompany you throughout your breakfast. The front desk staff are also very enthusiastic, and there's free ice cream, which is also super delicious 😋
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Response from Property: Grazie per il Suo feed back, per aver apprezzato la nostra prima colazione, la nostra location, ed il servizio offerto dal nostro staff. A presto!
Guest User
Superior Double Room With Exclusive Duomo View
Stay Date Feb 2026
Couple
2 Reviews
10/10
Outstanding
Posted on Mar 27, 2026
The hotel is located right in front of the Duomo! The room was clean and well-kept. The staff is amazing—attentive, friendly, and always ready to help. A special thanks to Chef Atta, who spoiled us every day with delicious coffee and cakes. Wonderful experience!
Response from Property: Grazie per il Suo prezioso feed-back, che condivideremo con il nostro staff. Ci auguriamo di poterla nuovamente ospitare all'Hotel Duomo per il suo prossimo soggiorno a Firenze!!
Guest User
Superior Single Room – Approximately 10 sqm
Stay Date Feb 2026
Solo traveler
6 Reviews
10/10
Outstanding
Posted on Mar 7, 2026
Great location, comfortable room, friendly staff, and a good breakfast!
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Response from Property: Thank you for your positive feedback. We're truly happy you enjoyed the comfort of our rooms, our breakfast buffet, and the service provided by our staff. We hope to have you as our guest again at Hotel Duomo!
Guest User
Single Smart Room with Bathroom about sqm. 9,00
Stay Date Apr 2026
Solo traveler
1 Reviews
10/10
Outstanding
Posted on Jul 3, 2026
Super central location, right next to the Duomo and central square. I had a beautiful, well designed suite that was wonderfully quiet in bustling Firenze. The breakfast buffet was wonderful and it was nice to have access to light snacks and gelato at any time. The staff was very friendly and helpful with any of my concerns during my stay.
Great boutique hotel - I would choose it again!
Response from Property: Grazie per il Suo contributo, gentile Ospite e per gli apprezzamenti che ci dedica. Ci auguriamo di averla ancora nostro Ospite all'hotel Duomo per il Suo prossimo soggiorno a Firenze!!
Guest User
Classic Double/Twin Room - Inner Court View
Stay Date Aug 2026
Traveling with friends
1 Reviews
9.5/10
Amazing
Posted on Sep 18, 2026
Small hotel, friendly staff. Clean. In front of the duomo
Response from Property: Thank you very much for your kind feed-back, dear Guest, we hope to welcome you again at Hotel Duomo!
yacinthe
Single Room #32 - Private Balcony Facing Cathedral, Exclusive Amazing Dome View
Stay Date Jul 2025
Solo traveler
8 Reviews
10/10
Outstanding
Posted on Aug 28, 2025
The room isn't big, but it's very clean and well-equipped. The location is excellent, right next to the cathedral. The lobby always has free coffee, desserts, and ice cream. Security is very good; you just leave your room card at the front desk when you go out. The breakfast selection isn't extensive.
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Response from Property: Grazie per il Suo commento e per gli apprezzamenti che ci dedica, siamo felici che abbia avuto un ottimo soggiorno all'Hotel Duomo.!
Italy Explorer
Superior Room with Balcony and Partial Dome View
Stay Date Jun 2025
Family
21 Reviews
10/10
Outstanding
Posted on Aug 1, 2025
Excellent hotel in the heart of everything.
10 minutes from Uffizi
10 minutes from Academia
10 minutes walk to the main Santa Maria train station!
I had a balcony a enjoyed my cigars daily. You can also smoke your cigars or cigarettes outside the main lobby as well.
Free coffee and water all day long , 24 hours, fro the lobby cafeteria so it can really save on your coffee bills! I must have had about 20 cups in my 4 nights!
Response from Property: Grazie per il Suo feed back e per aver apprezzato il Suo soggiorno in camera "superior>" con balcone. Ci auguriamo di averLa ancora nostro Ospite all'Hotel Duomo!
yimeng Zhang
Classic Double/Twin Room - Inner Court View
Stay Date Jun 2026
Business traveler
5 Reviews
10/10
Outstanding
Posted on Jul 19, 2026
Fantastic experience with amazing views!
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Response from Property: Grazie per il Suo contributo, gentile Ospite Yimeng Zhang!
Guest User
Classic Double/Twin Room - Inner Court View
Stay Date Apr 2025
Family
1 Reviews
8.5/10
Very good
Posted on May 18, 2025
The shower drained so slowly that water overflowed from the shower pan and completely flooded the bathroom and a part of the bedroom. When I contacted the front desk, I was told housekeeping was gone until the following day. I said someone needed to mop up the water and bring me new towels as all towels were used to absorb the water, but there was still a lot of water that needed to be absorbed. It took longer than I expected to get the water cleaned and new towels. The room was very small, Will only accommodate luggage for one person. The room was also very dark. Only one small window that did not let in much natural light. No window in the bathroom.
Response from Property: Dear Mr. Valenzuela, We thank you for your contribution and apologize for the mix-up with the shower. Our staff intervened promptly, solving the problem, we remind you that ours is a three-star hotel, which does not include and does not provide a 24-hour housekeeping service, but only from 07:30 to 15:30 every day.We are also sorry that you found the "classic room with internal courtyard view" you booked small and not very bright, we remind you that our "superior" rooms, more spacious and with a pleasant view of the Cathedral of Florence, can also be booked.We hope to have you as our Guest again at the Hotel Duomo, to be able to make you have a more satisfying experience.Best regards!
Guest User
Superior Single Room – Approximately 10 sqm
Stay Date Oct 2025
Solo traveler
16 Reviews
9.0/10
Great
Posted on Nov 18, 2025
a nice place! just next to the church!
Response from Property: Thank you very much for your kind feed-back!
Guest User
Single Room #32 - Private Balcony Facing Cathedral, Exclusive Amazing Dome View
Stay Date Jan 2024
Solo traveler
8 Reviews
8.5/10
Very good
Posted on Feb 26, 2024
Wonderful view
Response from Property: Thank you for your review and for appreciating the location of our Hotel!
Guest User
Single Room #32 - Private Balcony Facing Cathedral, Exclusive Amazing Dome View
Stay Date Jul 2025
Solo traveler
2 Reviews
9.0/10
Great
Posted on Aug 24, 2025
First of all, the location was perfect, so I could stop by the hotel every now and then to rest when I was tired and hot from jet lag. Being an older building, there were limitations, but the staff were on hand 24 hours a day, and they offered free access to gelato, water, coffee, and other beverages. It felt like a real Italian experience, unlike any hotel I've stayed at before. I highly recommend it, especially for solo travelers. Thank you all for everything.
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Response from Property: We thank you, dear Guest, for your positive feedback regarding your stay at the Hotel Duomo. We are truly happy that you enjoyed an authentic Italian experience, and we hope to welcome you again on your next visit to Florence! The Hotel Duomo team
Qi...
Superior Double Room With Exclusive Duomo View
Stay Date Jun 2025
Traveling with friends
11 Reviews
9.5/10
Amazing
Posted on Jul 21, 2025
Environment: Located next to the church, with great window views; attractions are just downstairs; very close to the train station, a 15-minute walk.
Cleanliness: Clean
Service: Excellent service; the staff are very helpful and proactive. There are cookies and snacks available upstairs on the balcony. Free postcards are available at the front desk.
Facilities: The rooms are a bit small, and the complimentary water is slightly limited, but everything else is great.
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Response from Property: Thank you for your feedback, we are really happy that you enjoyed your stay at the Hotel Duomo. Thank you!
Guest User
Superior Room with Balcony and Partial Dome View
Stay Date Nov 2025
Family
4 Reviews
10/10
Outstanding
Posted on Dec 7, 2025
The facilities are a bit dated, but it's Florence, so I understand.
I appreciated the 24-hour complimentary coffee ice cream service.
The staff were also friendly and pleasant.
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Response from Property: Thank you for your feedback and for your appreciation of our complimentary buffet, always available to our guests. Hotel Duomo is located in a historic building dating back to the 1400s, so we CANNOT undertake any renovations that are not permitted by law to protect the value of historic buildings. We will share your comment with our staff and hope to welcome you back to Hotel Duomo in the future.
Марат Курбанов
Single Room #32 - Private Balcony Facing Cathedral, Exclusive Amazing Dome View
Stay Date Mar 2025
Solo traveler
4 Reviews
9.5/10
Amazing
Posted on Apr 22, 2025
I am very impressed after staying at the hotel!
Pros: excellent staff - competent, knowledgeable employees with a sense of humor. Location - in the heart of Florence.
View - lived in a room for one guest, with a view of the Duomo and a balcony. It's just a fantastic view, I just wanted to look and not leave the balcony.
Cleaning every day, everything you need is nearby, the main museums are a 10-minute walk away.
Keep in mind that the location implies some peculiarities - until 23:00 there are concerts and crowds in the square near the Duomo, and from 07:00 the bells can wake you up. I didn't care, so I am immensely pleased, one of the best hotels I've ever stayed in! Thank you!
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Response from Property: We thank you for your positive feedback, dear Guest Tiru1J.We are really happy that you appreciated the location (very central) of our Hotel, the comforts of our single room 32 (with balcony), the standard of our cleaning, the welcome offered by our staff. Hoping to welcome you again at the Hotel Duomo, our warmest Regards.