Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.2
Service9.4
Cleanliness9.3
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All reviews(48)
Positive reviews(14)
Reviews with photos/video(6)
Great location(10)
Awesome rooms(5)
Guest User
Suite
Stay Date Nov 2025
Family
3 Reviews
7.5/10
Posted on Jan 1, 2026
The location is excellent, just beside the duomo. However, the palazzo is quite old, retaining its original charm but maintained in a somewhat rustic manner. For us girls, it feels a bit eerie to stay there. Moreover, given the price of over 600 euros per night, the amenities are rather limited.
Jeff.T
Junior Suite
Stay Date Jan 2026
Couple
82 Reviews
10/10
Outstanding
Posted on Feb 22, 2026
Clean and fantastic
Olivia
Double Or Twin Room
Stay Date Aug 2025
Couple
2 Reviews
9.7/10
Amazing
Posted on Sep 17, 2025
The hotel isn't large, situated in an old European-style courtyard, and boasts a superb location right next to the Florence Cathedral (Santa Maria del Fiore). The beds were very comfortable. Those arriving by car can park in the courtyard; the lady at the front desk will help issue your license plate to the government to cancel any outstanding fines. Parking seems to cost €35. The breakfast was good, although the selection was limited. Overall, it was quite nice. I like this kind of old-fashioned European hotel.
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Hasan Kerem çankaya
Junior Suite
Stay Date Jul 2025
Couple
20 Reviews
10/10
Outstanding
Posted on Aug 18, 2025
Excellent location, helpful reception, good breakfast, beautiful rooms and views.
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Guest User
Deluxe Suite, City View (Royal)
Stay Date Jun 2025
Family
21 Reviews
9.2/10
Great
Posted on Oct 5, 2025
The room's decor and furnishings exude a profound sense of history, allowing you to immerse yourself in the cultural atmosphere of the Middle Ages through the changing light and shadows. The nearby cathedral offers a breathtaking and unforgettable view.
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Wenyouxiaojingjing
Junior Suite
Stay Date Jan 2025
Couple
26 Reviews
9.5/10
Amazing
Posted on Mar 18, 2025
I originally booked a Junior Suite and left a message on Ctrip saying I wanted the red room, but after arriving at the hotel, the red room was occupied by someone else. The front desk staff of the hotel said they did not receive my message, so friends who want to stay in the red room still have to call the hotel to confirm.
After communicating with the hotel, I added a royal suite for 100 euros. The room is very large, with the window facing the cathedral, and there are murals in the bedroom and living room. The location of this hotel is very good, right next to the cathedral, and most of the attractions can be walked to.
The service is also good. But the overall facilities are average, and the breakfast is not very rich. When you return to the hotel at night, you need to get the key for the driver to open the door downstairs, just experience it
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6/8
Fillyz
Double Or Twin Room
Stay Date Jan 2025
Family
47 Reviews
10/10
Outstanding
Posted on Mar 6, 2025
The hotel is very old and beautiful, the breakfast is very rich, and water and tea breaks are provided. The Cathedral of Santa Maria del Fiore is right outside the hotel. It is really convenient to have a parking lot in such a small space. Very quiet at night, good soundproofing
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Shunying
Junior Suite
Stay Date May 2025
Couple
9 Reviews
6.0/10
Posted on Jun 20, 2025
The hotel has a great location and the rooms are decent, though the facilities are a bit old. The service is passable, especially the front desk, which is so hard to find that you have to go up the stairs!
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Guest User
Double Or Twin Room
Stay Date Feb 2025
Couple
173 Reviews
9.5/10
Amazing
Posted on Apr 10, 2025
Very good, the location is excellent, the Cathedral of Santa Maria del Fiore is just outside, the hotel is well maintained overall, the room is ok, the only small drawback is that the TV is a little small, and it is not clear from a distance. The breakfast is also very good
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Fred.Lee
Junior Suite
Stay Date Jul 2024
Couple
14 Reviews
10/10
Outstanding
Posted on Sep 2, 2024
The room is picturesque, the location is unbeatable, and the palace-style breakfast hall makes you feel at home.
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Guest User
Junior Suite
Stay Date Feb 2025
Couple
3 Reviews
10/10
Outstanding
Posted on Apr 11, 2025
The hotel is very unique and close to various attractions. Recommended
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Guest User
Suite
Stay Date Jul 2024
Family
16 Reviews
10/10
Outstanding
Posted on Aug 24, 2024
The service is very good, family trip, very close to Baihua Church
Facilities: perfect
Hygiene: very good
Environment: Convenient
The service was excellent