V. Montebello, 7, Santa Maria Novella, Florence, Tuscany, 50123, ItalySee Hotel Details
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1 night
Guest Reviews
8.9/10
Very good
109 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.9
Service9.0
Cleanliness9.0
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All reviews(109)
Positive reviews(9)
Reviews with photos/video(3)
Guest User
Quadruple Room
Stay Date Feb 2024
Family
4 Reviews
8.0/10
Very good
Posted on Apr 3, 2024
Very nice and cosy boutique hotel . Though you need to climb 3 flights of stairs as it is up an old building . But service was superb and had a great breakfast . Finding the hotel was tough as it wasn't very prominent
Guest User
Single Room
Stay Date May 2026
Solo traveler
1 Reviews
9.5/10
Amazing
Posted on Jun 22, 2026
The room was quite clean, and the cleaning lady was very thorough. The two handsome young men at the front desk were also very kind. When they discovered that the air conditioning in my room couldn't be adjusted, even though it was past 11 pm, they unconditionally upgraded me to a double room. It was a very warm and welcoming experience. The room had a coffee machine, provided two bottles of mineral water daily, and even some decent quality cloth slippers. The breakfast was also quite good; the croissants and cheesecakes were quite elegant, and the fruit was fresh. It's conveniently located, within a 15-minute walk of most museums. Overall, a great stay with excellent value for money, I would definitely choose this hotel again next time.
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Guest User
Quadruple Room
Stay Date Nov 2025
Family
4 Reviews
9.5/10
Amazing
Posted on Jan 7, 2026
The hospitality was excellent, and I had a wonderful time.
Although it's a bit of a distance from the station, I would like to stay here again.
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Pingpingwuqidafuhao
Single Room
Stay Date May 2025
Solo traveler
68 Reviews
7.2/10
Posted on Jun 14, 2025
Pros: Great location, 10 minutes to the station, just across the bridge to the main shopping area. Great service.
Cons: Although there is an elevator, some rooms require very narrow stairs, so don't book if you have a big suitcase. The single room is very small, and the socket in the room can't use a conversion plug (basically other places can, but the front desk provides it. There are slippers in the room. Overall, it is suitable for short stays for people with less luggage. Breakfast is OK.
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Guest User
Basic Double Room
Stay Date Jul 2024
Family
4 Reviews
6.5/10
Posted on Aug 10, 2024
The facilities in the room are satisfactory and the hygiene is good
It's just that an older manager at the front desk was a little weird. We used water from the small refrigerator and paid 1.5 euros when we checked out. We wanted to take the remaining half bottle of water with us to drink on the road, but no matter how we said it, we wouldn't give it to him. After drinking the remaining half of the bottle, I finally lost my temper and asked the waiter to bring us a new bottle. I still don’t understand why. And after staying for two days, a total of 2 bottles of free water were given, but they were not replenished on the second day. 🤔Very uncomfortable check-out experience.
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Guest User
Double Room
Stay Date Aug 2023
Couple
3 Reviews
7.0/10
Posted on Oct 27, 2023
There is an elevator in the hotel, but there are stairs inside. They lift your luggage, but when you get off... I got off it myself, but if it's empty, they might let you down. It's a bit out of the center of Florence, but it may have been quiet because it was more secluded. I don't know where the water comes from in the shower view, but it turns into a wet toilet, but it's nice and clean.